Description

The Company

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical and dental coverage, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Purpose / Scope:

The goal of this position is to liaise with Boards of Directors to help in managing Homeowner's Associations. This role provides a great opportunity to learn about business operations, financial statement analysis, process creation, and asset management. There is an emphasis on working together in a team as well as completing individual tasks to help address client concerns. This position will develop into an opportunity to manage a full portfolio of properties and staff members.

Job Responsibilities

• Regular site inspections of real estate portfolio and assessment of issues within buildings and specific units.

• Inputting of data into CRM system and ensuring the quality of the information in the system.

• Coordinating maintenance requests and repairs.

• Production of annual operating budgets and review of monthly financial statements.

• Engage in business development efforts.

• Attend and assist with Board meetings.

• Address client concerns.

• Liaise with the Boards of Directors for each property.

• Schedule and maintain projects as per a company-wide maintenance schedule for all properties.

Qualifications:

A passion to provide exceptional customer service to fellow colleagues as well as our clients. The ability to understand mechanical and electrical concepts, as well as building techniques, along with a grasp of business and good communication skills is required. A background in leadership and management would be an asset.

• Bachelor’s degree or equivalent is preferred.

• Excellent written, oral communication and interpersonal skills.

• Professional demeanor.

• Ability to anticipate and understand client needs and build upon relationships, as well as a willingness to retain existing clients by providing exceptional customer service.

• Strong team player with positive attitude.

• Good organizational and planning skills.

• Familiarity with Microsoft Office software (Word, Excel, Power Point).

• Enthusiasm and passion to excel and help manage the growth of the firm.

• Ability and willingness to work some early mornings, evenings, or weekend days as required.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.