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Taylor & Francis Group logo

Account Manager (Canada)

Remote
Toronto, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Competitive Salary
Paid Sick Time
Ample Paid Time Off

About the role

Taylor & Francis is an Informa Business

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Job Description

We are seeking an experienced and results-driven Account Executive with an entrepreneurial mindset to manage new and existing customers in the academic, government and healthcare sector, identify opportunities in the Canadian market, and expand strategic partnerships to maximize revenue. This is a great opportunity for a successful sales professional looking for a new challenge in a role that combines effective account management and new business development in Canada.

You will be a strong verbal communicator with ethical standards and collaborate with appropriate departments ensuring a well-coordinated team selling approach. Ideally, you will have had open access, journals and eBook understanding as well as selling experience in academic library markets. This position will be responsible for understanding our content portfolio and using that knowledge to develop growth strategies in various corporate markets. You will connect with various decision makers across key market sectors. You will also be responsible for achieving annual territory sales targets through consultative account management, while maintaining an awareness of changing market conditions and their impact on the business. This sales opportunity is remote.

What you’ll be doing:

Designing, implementing and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territory Achieving and exceeding annual sales targets, contributing to the overall revenue and profit objectives of the business division Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio. Travel for this role is expected to be 30% to 50%. Developing strong professional and industry stakeholder networks with key accounts within the assigned territory Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction Collecting and disseminating market, competitor, and customer feedback Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time Upholding company trading and terms policy, to protect profitability and value of business in territory Liaising actively with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – product specialists, sales support, editorial, marketing Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers Regularly updating the companies CRM with relevant customer and opportunity information

Qualifications

What we’re looking for:

3-5 years of demonstrated successful account management A professional manner; the ability to approach others in a tactful manner while reacting well under pressure The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data Ability to problem solve such as identifying and resolving problems in a timely manner; additionally, developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topics A clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify A team player who can balance both team and individual responsibilities A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition Fluency in English is required. French language skills are highly desirable but not mandatory

Additional Information

What we're offering in return:

Competitive salary 35 hour work week An excellent work/life balance with a fantastic, flexible working culture Paid sick time Ample paid time off 3 additional discretionary days for Christmas each year Paid parental leave Medical & vision benefits 4 volunteering days per year 401(k) match Flexible working schedule Seasonal social and charitable events Training and development What you should know:

Closing date for applications: 13 July 2026 Applications will be reviewed and interviews conducted on a rolling basis. We encourage you to submit your application as soon as possible. You must have the right to reside and work in Canada. Work/life balance:

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Training And Professional Development:

We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Being ‘you’ at Taylor and Francis:

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/

About Taylor & Francis Group

Book and Periodical Publishing
1,001-5,000 employees

Taylor & Francis Group partners with researchers, scholarly societies, universities and libraries worldwide to bring knowledge to life. As one of the world’s leading publishers of scholarly journals, books, ebooks and reference works our content spans all areas of Humanities, Social Sciences, Behavioural Sciences, Science, and Technology and Medicine.

From our network of offices in Oxford, New York, Philadelphia, Bangalore, Melbourne, Singapore, Beijing, Tokyo, Stockholm, New Delhi and Cape Town, Taylor & Francis staff provide local expertise and support to our editors, societies and authors and tailored, efficient customer service to our library colleagues.

Taylor & Francis Group publishes more than 2,500 journals and over 5,000 new books each year, with a books backlist of approximately 130,000 specialist titles. We are providers of quality information and knowledge that enable our customers to perform their jobs efficiently, continue their education, and help contribute to the advancement of their chosen markets.

Taylor & Francis is an Informa business. Informa is a multinational information provider for the academic, professional and commercial markets with offices in over 40 countries. Find out more about Informa here: http://www.informa.com/

Please note, this is not a customer service account, for customer service please go here: https://authorservices.taylorandfrancis.com/contact/

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