Technical Lead, Auto Glass and Replacement - Belron Canada
About the role
Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
As the Technical Lead on vehicle glass repair and replacement, he/she will be responsible for mastering the Belron Way of Fitting and Belron Way of Repairing procedures, while understanding our current capabilities (equipment and required skills) and future needs to successfully carry out all glass replacements and repairs.
- He/She will be responsible for supervising, developing, and improving the technical skills of trainers in glass replacement and repair, as well as training delivery. This person will work closely with the National Process Manager – Technical, Safety & Excellence to build training programs focused on procedures and equipment.
- The Technical Lead on vehicle glass repair and replacement will act as a first line contact with technical trainers to help resolve vehicle glass repair and replacement-related issues.
- He/She will work closely with technical trainers to implement actions related to health and safety incidents.
- He/She will work on the creation of training programs and their implementation linked with the deployment of new tools and equipment as well as new procedures.
- He/She will also be responsible for working on various special projects, including the technical component of the Best of Belron competition and the development of the Canadian finalist for the international competition.
Requirements
- 6 to 12 years of experience in a relevant technical or operational role
- Bilingual (French/English), both spoken and written
- Strong leadership, training, and influencing skills
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Excellent organizational and priority management skills
- Attention to detail, initiative, and autonomy
- Strong analytical and synthesis skills
- Adaptability to technological changes
- Ability to quickly understand and learn in the field of technology
- Strong ability to document and simplify processes
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!
About Belron Canada inc
At Belron, you are walking into an environment where people go out of their way to get to know you, support you, and help you be the best that you can be. You will quickly understand that everyone is rooting for you to thrive. This is because we understand that when you succeed, we all succeed.
Once you experience the Belron culture for yourself, you will wonder how so many genuine and inspiring people could work at the same place, and why it is so easy for you to belong.
Belron was born in Cape Town, South Africa in 1897. Since then, our mission to solve people’s problems with great care has spread across the globe, and we are now the world’s leader in automotive glass repair. With over 32,000 employees in 34 countries, we don’t take this responsibility lightly. We are always looking for ways to innovate in a changing industry, create unexpected happiness, and to make a difference in the world.
This is what makes Belron Canada one of a kind.
Technical Lead, Auto Glass and Replacement - Belron Canada
About the role
Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
As the Technical Lead on vehicle glass repair and replacement, he/she will be responsible for mastering the Belron Way of Fitting and Belron Way of Repairing procedures, while understanding our current capabilities (equipment and required skills) and future needs to successfully carry out all glass replacements and repairs.
- He/She will be responsible for supervising, developing, and improving the technical skills of trainers in glass replacement and repair, as well as training delivery. This person will work closely with the National Process Manager – Technical, Safety & Excellence to build training programs focused on procedures and equipment.
- The Technical Lead on vehicle glass repair and replacement will act as a first line contact with technical trainers to help resolve vehicle glass repair and replacement-related issues.
- He/She will work closely with technical trainers to implement actions related to health and safety incidents.
- He/She will work on the creation of training programs and their implementation linked with the deployment of new tools and equipment as well as new procedures.
- He/She will also be responsible for working on various special projects, including the technical component of the Best of Belron competition and the development of the Canadian finalist for the international competition.
Requirements
- 6 to 12 years of experience in a relevant technical or operational role
- Bilingual (French/English), both spoken and written
- Strong leadership, training, and influencing skills
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Excellent organizational and priority management skills
- Attention to detail, initiative, and autonomy
- Strong analytical and synthesis skills
- Adaptability to technological changes
- Ability to quickly understand and learn in the field of technology
- Strong ability to document and simplify processes
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!
About Belron Canada inc
At Belron, you are walking into an environment where people go out of their way to get to know you, support you, and help you be the best that you can be. You will quickly understand that everyone is rooting for you to thrive. This is because we understand that when you succeed, we all succeed.
Once you experience the Belron culture for yourself, you will wonder how so many genuine and inspiring people could work at the same place, and why it is so easy for you to belong.
Belron was born in Cape Town, South Africa in 1897. Since then, our mission to solve people’s problems with great care has spread across the globe, and we are now the world’s leader in automotive glass repair. With over 32,000 employees in 34 countries, we don’t take this responsibility lightly. We are always looking for ways to innovate in a changing industry, create unexpected happiness, and to make a difference in the world.
This is what makes Belron Canada one of a kind.