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AMA - Alberta Motor Association logo

Mortgage Underwriter

Calgary, AB
Mid Level
Full-Time

Top Benefits

Competitive salary and flexible benefits
Employer‑paid retirement savings program
Employee discounts on travel, insurance, memberships

About the role

PAPERWORKisNOmatchFOR YOU.

The Opportunity You’ve always been the kind of person who looks at the world from every angle. You’re a natural trouble-shooter who can spot the red flag that everyone else missed. But behind all the analysis, the paperwork and the technology, you never forget that there are people who’ll be affected by your decisions.

The Team You’ve Been Looking For Bridgewater Bank is more than a financial institution; we’re a team of passionate people who care deeply about helping others succeed. Unlike traditional banks, we have no branches. This means less time managing logistics and more time focused on providing straightforward, honest service and smart financial solutions that support our clients in reaching life’s biggest milestones.

As a wholly owned subsidiary of AMA, we share a proud legacy of service and a commitment to doing the right thing for our customers, our communities, and each other. At Bridgewater Bank, you’ll be part of a nimble, forward-thinking organization where your ideas matter, your contributions are valued, and your growth is encouraged. We’re driven to make a positive impact and our close-knit culture values flexibility, innovation, and genuine connection. As part of the Bridgewater team, you’ll enjoy:

  • Competitive salary and flexible benefits
  • Employer-paid retirement savings program
  • Employee-exclusive discounts on travel, insurance, memberships, and more
  • Free travel medical insurance for you and your immediate family
  • Ongoing professional development
  • Flexible work models that make sense for your lifestyle, including our four-day work week option. Alongside other work models, this option gives you another way to harmonize work and life in a way that's personally meaningful and aligned with your role. Available to eligible fully in-office and fully remote roles, with tailored guidelines to fit department-specific needs. Requires a 12-month commitment.

For us, curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it’s used to work smarter, increase efficiency, and find better ways to get things done.

Who You Are

  • You may be trained to be alert to any potential risks, but you also believe that everyone deserves a fair shot at being a homeowner and you’ll explore every avenue and angle when assessing an application.
  • You’re an excellent communicator who listens when people talk; and when you talk, people listen.
  • You’re a born analyst and love the idea of digging deep to find every little detail.
  • You’re a mad multi-tasker, able to juggle projects and deadlines with ease. You know how things get done (and how to get others to help you along the way!).
  • You know your stuff when it comes to dealing with credit.
  • You work well on your own but also love being part of and collaborating in a team environment.

How You’ll Make an Impact

  • Report to Team Lead, Underwriting.
  • Approve or decline mortgage loan applications, within lending limit authorities, in order to meet established deadlines and quality standards.
  • Review loan documents to determine if the buyer, property and loan conditions meet mortgage underwriting standards.
  • Conduct Pre-Fund Quality Assurance Reviews, Post Fund Internal and External Audits to ensure mortgages are within internal and regulatory guidelines.
  • Apply Due diligence when processing applications and reviewing documents. Utilization of additional search engines and tools provided for validation.
  • Identify suspicious scenarios or documents, investigate, and escalate accordingly.
  • Build positive relationships with Brokers and other partners.
  • Assist the Service team with insight on high-risk deals including declines.
  • Provide pricing on all mortgage renewals to ensure profitability and consistency.
  • Serve as escalation point for Brokers and Business Development Managers.

What You Bring to the Table

  • You have a post-secondary education in a relevant field (e.g. business/commerce, business management, finance, etc.) or other related experience.
  • You have at least two to three years of experience in a financial institution (preferably in mortgage underwriting).
  • You’re comfortable with various software applications, such as MS Office, LMS, etc.

Belonging Matters Here Bridgewater Bank is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contactrecruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.

WORK MODEL:

Remote

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About AMA - Alberta Motor Association

Consumer Services

AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.

Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.

Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!

Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!

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