Join Us in Making a Difference, One Lunch at a Time!

Are you someone who thrives in a community-focused kitchen environment and enjoys helping volunteers feel welcomed, supported, and connected?

BB4CK is seeking a warm, adaptable, and values-driven individual to join our team as a Kitchen Engagement Coordinator on a 12-month full-time contract, with the possibility of extension.

In this role, you'll help create a positive and energetic kitchen experience while supporting the daily production of nutritious lunches for kids across Calgary. You'll play a crucial role in maintaining a caring, inclusive environment where volunteers feel valued and able to contribute meaningfully.

If you lead with compassion, collaboration, and a genuine love for creating welcoming volunteer experiences, we'd love to hear from you!

About Us

For over 30 years, Brown Bagging for Calgary's Kids (BB4CK) has been dedicated to ensuring every child in our city has access to the food they need to thrive. Together with our BB4CK community, volunteers, parents, school staff, and donors, we connect kids to nutritious meals through school lunches and summer camps and by supporting families with grocery cards. We are committed to providing low-barrier, dignified access to food, ensuring every child feels cared for and supported by their community.

Our vision: A future where communities ensure no kids go hungry.

Our mission: Connect and inspire people to take meaningful action to feed and care for kids.

Position Overview

The Kitchen Engagement Coordinator plays a vital role in fostering a welcoming, inclusive, and values-aligned environment in the BB4CK Central Kitchen. Rooted in BB4CK's core values of People, Action, and Trust, this role supports the daily operations of the lunch program by cultivating strong relationships with volunteers, ensuring safe and efficient kitchen operations, and creating a sense of community and purpose.

The KEC ensures volunteers feel supported, prepared, and connected to BB4CK's vision while contributing to the production and distribution of nutritious lunches for kids across Calgary. This role collaborates closely with the Central Kitchen Team, Volunteer Engagement Team, and other internal partners to uphold high standards of food safety, workflow efficiency, and volunteer experience, aligning with Alberta Health Services (AHS) standards and BB4CK's internal kitchen guidelines.

Contract Term

This is a 12-month full-time contract, expected to begin in February 2026, with the exact start date to be finalized with the successful candidate. There is a possibility of extension based on organizational needs.

Key Responsibilities of the Kitchen Engagement Coordinator:

Volunteer Coordination & Support

• Build strong, respectful relationships with volunteers, fostering a sense of belonging and shared purpose.

• Welcome, orient, and support volunteers through their daily tasks, ensuring clarity and confidence.

• Model inclusive and values-aligned communication in all interactions.

• Identify and escalate volunteer needs or concerns to the Team Lead or Volunteer Engagement Team.

• Support volunteer recognition efforts within the kitchen environment.

Kitchen Operations

• Support the daily production of nutritious lunches by coordinating volunteer workflows, food prep, assembly, and clean-up.

• Maintain safe and organized workspaces aligned with AHS standards and BB4CK kitchen standards.

• Support and reinforce safe food-handling procedures, storage practices, and daily temperature checks.

• Assist with stock rotation, deliveries, equipment care, and ongoing operational improvements.

• Lead and maintain assigned operational areas (e.g., delivery workflows, snack processes, or other kitchen systems), making day-to-day adjustments and decisions within established frameworks.

• Provide occasional support with the delivery of lunches, as required.

Community Building & Engagement

• Cultivate a warm, positive atmosphere that reflects dignity, inclusion, and connection.
• Support volunteers in understanding BB4CK's impact, mission, and community-focused approach.
• Help create opportunities for shared learning, reflection, and team connection.
• Support kitchen tours, group volunteer sessions, and community engagement activities.

Administration & Communication

• Maintain accurate records, including volunteer attendance, shift notes, and kitchen logs.

• Support communication with volunteers and team members through email, Teams, and operational systems.

• Contribute to updates of kitchen processes, tools, and documentation.

• Participate in team meetings, training, and evaluation activities as required.

Whole Organization

• Show up with care, collaboration, and integrity, modelling BB4CK's values and contributing to a positive team environment.

• Support BB4CK's mission by creating welcoming volunteer experiences, maintaining safe practices, and contributing to organizational needs as they arise.

Tools & Systems

• Kitchen Operating System

• Better Impact (volunteer management)

• Microsoft Teams and shared drive tools

• Basic data entry for tracking logs and kitchen processes

EDUCATION & EXPERIENCE

• 2–4 years of experience in kitchen operations, volunteer coordination, community programming, or a related field.

• Experience supporting diverse groups of volunteers or community members.

• Valid Food Safety Certification (or willingness to obtain shortly after hire).

• Experience with safety-driven environments, hospitality, non-profit work, or group facilitation is an asset.

• Comfortable learning new systems and tools that support operations.

ATTRIBUTES & VALUES

• Warm, welcoming, and relationship-focused.

• Adaptable and calm in dynamic, fast-paced kitchen environments.

• Strong communicator who listens actively and responds with clarity and empathy.

• Committed to BB4CK's values of People, Action, and Trust.

• Thrives in collaborative, hands-on team settings.

• Problem-solver who contributes ideas and supports continuous improvement.

CORE COMPETENCIES

• Adaptability: Responds effectively to changing needs, priorities, and processes.

• Problem Solving: Breaks down challenges and contributes thoughtful, practical solutions.

• Communication: Shares information clearly and uses active listening to build understanding.

• Teamwork: Works collaboratively with volunteers and staff to achieve daily kitchen outcomes.

• Planning & Organizing: Manages daily tasks with attention to detail, workflow, and safety.

Kitchen Support

• All employees of BB4CK are expected to offer their support in our kitchen spaces, as needed, while managing their capacity and schedules throughout the course of their employment.

This Opportunity Might Be for You If You

• Take ownership of your work and uphold safe kitchen practices.

• Build warm, values-aligned relationships with volunteers.

• Stay organized and adaptable in a fast-moving environment.

• Thrive in mission-driven, community-centred work.

WORK ENVIRONMENT & REQUIREMENTS

• Primarily in the central kitchen, with some flexibility for remote administrative tasks.

• Ability to stand for extended periods and safely lift or move kitchen items weighing up to 25 lbs, with accommodations available as required.

• Comfort in a loud, fast-paced, high-activity environment.

• Occasional evening or weekend support as required.

Work Hours

• This role is full-time, Monday to Friday, with a standard shift of 6:00 a.m. to 2:00 p.m.

• The role also includes occasional Sunday or evening support as required.

• Some flexibility is needed to support operational demands and team coverage.

Total Compensation & Benefits

BB4CK offers a competitive and values-aligned total compensation package designed to support physical, psychological, and financial well-being. Base salaries are anchored at the 50th percentile of market value, and our benefits include:

• Employer-paid health and dental coverage

• Health Spending Account (HSA) and Wellness Spending Account (WSA) totalling $300 per year

• Long-Term Disability (LTD) coverage

• RRSP matching after one year of employment

• Professional development support

• Flexible wellness days

• Two weeks of vacation to start (available after probation), with vacation increasing as your length of service grows.

• Three paid holiday days to use at your discretion

• One-time $1,200 office equipment allowance

• Mileage reimbursement for business-required travel

• Paid Parking

How to Apply

Submit your resume and a brief cover letter outlining your interest and qualifications.

Interview & Timeline
We will begin reviewing applications in early January, with interviews to follow later that month. Thank you for your patience and interest. We look forward to connecting with candidates in the new year.

Need accommodation?

If you require accommodations during the application process, please contact Margaret, People & Culture Team Lead, at 403-264-7979. Applications will be reviewed on a rolling basis.

We thank all applicants for their interest and time; however, only those selected for an interview will be contacted.