Parts & Service Coordinator - Facility Maintenance
About the role
Title: Parts & Service Coordinator
Hours of Work: 7:00am-3:00pm, full-time, on-site
About This Career Opportunity Black & McDonald’s Facilities Management team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. This is an exciting opportunity to be part of a large, national contract in Canada.
Reporting to the Regional Operations Manager, the Parts and Service Coordinator is an integral component to providing clients with quality solutions and service that adds value to their core business.
A positive attitude within a learning environment is essential. You’ll develop solutions related to client needs & challenges; you’ll learn to think on your feet. You’ll receive guidance but not heavy-handed micro-management from your manager. You’ll be relied upon – and trusted – to initiate process improvements that enhance the team’s output and satisfaction.
Duties And Responsibilities Include But Are Not Limited To
- Order parts as required. Arrange pickups if parts cannot be delivered.
- Assist with incoming shipments, invoices, packing slips, and issue purchase orders for accuracy.
- Create vendor set-up in JDE for new subcontractors.
- Obtain WSIB insurance certificates for subcontractors and certificate of insurance.
- Schedule service calls and provide ETA and progress status on work orders.
- Escorting contractors without credentials will be required occasionally.
- Confirm and validate subcontractor services via report submissions.
- Receipt invoices and approve for payment.
- Update and track all credit card transactions within your department.
- Perform monthly Gross Margin forecasting.
- Reporting (Monthly/Quarterly).
- Manage service contracts (Elevator, locksmith, bird control, equipment rental).
Skills, Abilities, And Other Requirements
- 1-3 years in an administrative role is a strong asset.
- 1-3 years in a building operation, facility maintenance, or procurement role is a strong asset.
- Experience in ordering/purchasing electrical, plumbing, and HVAC supplies.
- Experience in scheduling contractors for service calls.
- Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors and clients
- Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
- Embraces change and always willing to adopt new practices
- Ability to approach problems logically, under pressure and seek innovative solutions
- Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
- Values and respects others, encourages and supports diversity
- Ability to work independently with limited supervision
- MS Office (Word, Excel, Project)
- JD Edwards or an Oracle-based ERP system is an asset
Black & McDonald welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates to take part in all aspects of the recruitment and selection process
About Black & McDonald Limited
Black & McDonald is an integrated, multi-trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and operated company with over 6,500 employees working out of 40+ offices across North America. With more than 100 years of diverse market experience across North America, we are a forward-thinking organization with a strong track record of delivering customer-focused solutions and operational excellence.
For more information on our licenses visit: https://blackandmcdonald.com/licenses/
Parts & Service Coordinator - Facility Maintenance
About the role
Title: Parts & Service Coordinator
Hours of Work: 7:00am-3:00pm, full-time, on-site
About This Career Opportunity Black & McDonald’s Facilities Management team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. This is an exciting opportunity to be part of a large, national contract in Canada.
Reporting to the Regional Operations Manager, the Parts and Service Coordinator is an integral component to providing clients with quality solutions and service that adds value to their core business.
A positive attitude within a learning environment is essential. You’ll develop solutions related to client needs & challenges; you’ll learn to think on your feet. You’ll receive guidance but not heavy-handed micro-management from your manager. You’ll be relied upon – and trusted – to initiate process improvements that enhance the team’s output and satisfaction.
Duties And Responsibilities Include But Are Not Limited To
- Order parts as required. Arrange pickups if parts cannot be delivered.
- Assist with incoming shipments, invoices, packing slips, and issue purchase orders for accuracy.
- Create vendor set-up in JDE for new subcontractors.
- Obtain WSIB insurance certificates for subcontractors and certificate of insurance.
- Schedule service calls and provide ETA and progress status on work orders.
- Escorting contractors without credentials will be required occasionally.
- Confirm and validate subcontractor services via report submissions.
- Receipt invoices and approve for payment.
- Update and track all credit card transactions within your department.
- Perform monthly Gross Margin forecasting.
- Reporting (Monthly/Quarterly).
- Manage service contracts (Elevator, locksmith, bird control, equipment rental).
Skills, Abilities, And Other Requirements
- 1-3 years in an administrative role is a strong asset.
- 1-3 years in a building operation, facility maintenance, or procurement role is a strong asset.
- Experience in ordering/purchasing electrical, plumbing, and HVAC supplies.
- Experience in scheduling contractors for service calls.
- Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors and clients
- Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
- Embraces change and always willing to adopt new practices
- Ability to approach problems logically, under pressure and seek innovative solutions
- Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
- Values and respects others, encourages and supports diversity
- Ability to work independently with limited supervision
- MS Office (Word, Excel, Project)
- JD Edwards or an Oracle-based ERP system is an asset
Black & McDonald welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates to take part in all aspects of the recruitment and selection process
About Black & McDonald Limited
Black & McDonald is an integrated, multi-trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and operated company with over 6,500 employees working out of 40+ offices across North America. With more than 100 years of diverse market experience across North America, we are a forward-thinking organization with a strong track record of delivering customer-focused solutions and operational excellence.
For more information on our licenses visit: https://blackandmcdonald.com/licenses/