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Regional Service Line Leader, Contract Services

National Capital Region, ON
CA$133,933 - CA$174,113/annual
Senior Level
contract

Top Benefits

100% employer-paid sick leave, health & dental
$400 wellness allowance for gym
$1,500 mental health services + paramedical

About the role

Who Can Apply?:

Internal (DCC Employees) and External (General Public)

Salary Range:

$133,933 - $174,113

Employment status:

Continuing

Term Length:

Security Level:

Secret

Language Requirement:

Bilingual Mandatory

Closing Date:

26/09/2025

Country:

Canada

We’re establishing a brand-new region (National Services Region) in the Nation's Capital and are seeking a dynamic Regional Service Line Leader in Contract Services. This double-hatted position has a secondary role as the Regional Service Line Leader in Contract Management.

The primary work location is downtown Ottawa; however, frequent travel will be required to the west end of the city.

Be at the forefront of shaping this newly created region and make a national impact!

Reporting to the National Director, Contract Services, the Regional Service Line Leader, Contract Services, is accountable for quality of services in the Contract Services service line. In addition to awarding contracts on behalf of DCC and carrying out procurement planning activities, the incumbent is responsible for the delivery of the procurement activities of the Energy Performance Contract (EPC) program and supports national initiatives. The incumbent is also responsible for managing internal and external risks (e.g. legal and reputational risks). The Regional Service Line Leader leads and exercises influence with staff in Contract Services and other service lines, a wide range of Client-Partners and industry. The incumbent promotes early program and project procurement planning for the EPC project, drives creative solutions for unique procurement and project problems, aligns competing interests and resolves conflict. The incumbent ensures DND’s operational, legal and regulatory requirements are met, while respecting Treasury Board policies. The Regional Service Line Leader supports effective service delivery to meet service line key performance and business performance indicators. The incumbent also ensures quality systems are maintained and contributes to the development of service line policies and procedures. The Regional Service Line Leader leads a team of professionals and manages the human resources responsibilities for the team. The incumbent also manages the Client-Partner relationship. The incumbent develops creative solutions and ensures the service line supports collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

  • Review and approve contract initiation and award within delegated authority, make contract recommendations to the National Director, Contract Services & Contract Management, and Vice-President, Operations—Procurement, and oversee all associated contracting activity (e.g. preparing procurement plans, writing solicitation documents)
  • Manage risks associated with contracting and ensure DCC complies with various policies and agreements (i.e. Treasury Board contracting policies, domestic and international trade agreements, competition law, the Procurement Strategy for Aboriginal Business, Comprehensive Land Claims Agreements)
  • Manage, with other service lines, environmental, safety, bidding and constructability risks
  • Meet regularly with internal and external clients and industry representatives to develop and maintain effective relationships, exercise positive influence and resolve conflict
  • Lead meetings and workshops for and give presentations to internal and external client groups to promote proactive procurement planning and the principles of sound public procurement
  • Coach, train and influence regional Contract Services staff and those in other service lines to ensure proactive and effective procurement planning by organizing and leading monthly regional service line conferences, delivering presentations at other service line conferences, delivering one-on-one coaching and training, and developing training tools
  • Assist National Director, Contract Services and the National Director, Contract Management, in developing policies, procedures and tools for effective service delivery
  • Ensure quality standards are met, in line with corporate and Client-Partner expectations
  • Perform human resource functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)

Other

  • Oversee and ensure timely and efficient delivery of services to meet all key performance indicators
  • Contribute to updating service line tools, processes and procedures
  • Other duties as assigned

SKILLS
General and Specific Knowledge

  • Best practices, methods, trends and legislation in procurement
  • Best practices, methods, trends and legislation in EPCs
  • Best practices, methods, trends and legislation in Real Property Management
  • Best practices and trends in strategic planning, risk management, financial management and human resources management
  • DCC and Client-Partner procurement processes and procedures
  • Government policies, trade agreements and external reporting requirements
  • Project and risk management principles
  • Health and safety management principles

Formal Education and/or Certification(s) and Experience

  • Minimum: university degree in engineering, architecture or law with eight years’ relevant experience, or the equivalent

Abilities

  • Use applicable computer software and operating systems
  • Write proposals, technical texts and reports
  • Resolve complex problems with multiple stakeholders
  • Apply project and risk management techniques
  • Demonstrate business acumen, leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

  • Lead and develop direct and indirect reports
  • Lead regional project teams and collaborate with others nationally
  • Provide functional direction and advice to other employees and to Client-Partners

WORKING CONDITIONS

  • Typical office environment with routine travel

Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness
o 100% employer-paid annual sick leave, and health and dental premiums
o $400 wellness allowance to help cover expenses such as a gym membership
o $1,500 for mental health services on top of regular $1,500 paramedical coverage
o Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family
o Life, accidental-death, and short-term disability insurance
o Enhanced inConfidence employee and family assistance program
o Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
o Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement
o Public-service pension
o Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans

** This position has been designated bilingual, where English and French are essential. **
While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement. **

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.

DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

The appropriate security clearance is a condition of employment and it is the candidate’s or employee’s responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

  • criminal record checks

  • reference checks

  • previous employment

  • open source checks

  • credit/financial status

DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.

Be part of a diverse and inclusive workplace!

At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. We also welcome applications from those who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information.

DCC is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under the Canadian Human Rights Act. Should you require accommodation, please email careers@dcc-cdc.gc.ca.

About Defence Construction Canada

Construction
1001-5000

Defence Construction Canada (DCC) is a Crown corporation that provides innovative and cost-effective contracting, construction contract management, infrastructure and environmental services, and lifecycle support for Canada’s defence requirements. It has two primary Client-Partners: the Infrastructure and Environment (IE) community at the Department of National Defence (DND), and the Communications Security Establishment. The Corporation also provides services to Shared Services Canada related to the expansion of the enterprise data centre at Canadian Forces Base Borden.

From project needs planning to facility decommissioning, DCC’s work covers a broad spectrum of activities. DCC’s resources are divided among five service lines: •Contract Management Services •Environmental Services •Project and Program Management Services •Real Property Management Services

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