Location

Brookfield Place - 181 Bay Street

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Overview

Brookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office. This role is integral to delivering a consistent, high-quality workplace experience in a fast-paced, client-facing environment. This unique role will float between all areas within the Office Services department.

The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors.

Key Responsibilities

Reception & Conference Services

• Provide professional front desk coverage, including greeting clients and visitors and managing guest registration
• Coordinate visitor access in accordance with building security protocols and internal procedures
• Answer and direct incoming calls with a high level of professionalism and discretion
• Manage meeting room bookings and coordinate catering requirements
• Ensure pantry and common areas are consistently clean, organized, and well-maintained
• Assist with event coordination and execution

Mail Services

• Complete scheduled daily mail runs, including pick up and drop off all mail and courier packages
• Support daily mail operations, including processing outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveries
• Maintain office supply inventory and coordinate timely restocking with vendors
• Process printing and binding requests

Facility Operations

• Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requests

• Assist with onboarding logistics, including workspace setup and access coordination

• Coordinate with cleaning, catering, and office services providers to ensure service quality and consistency

• Support adherence to health and safety standards and emergency procedures

Flexible Coverage

• Provide coverage across multiple floors and teams based on business needs
• Step in for reception, mailroom, or facility operations during absences or peak periods
• Adapt to shifting priorities while maintaining a high standard of service

Qualifications

Required

• 2–5 years of experience in mail, reception, or facilities support within a corporate environment
• Strong communication and interpersonal skills with a professional, client-facing approach
• Highly organized with the ability to manage multiple priorities in a fast-paced setting
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Demonstrated ability to handle sensitive information with discretion

Preferred

• Experience in financial services or a professional services environment
• Familiarity with visitor management systems and building access protocols
• Experience supporting large, multi-floor office environments

Key Competencies

• Strong service orientation and attention to detail
• Professional presence and sound judgment
• Flexibility and adaptability across responsibilities
• Proactive approach to problem-solving
• Collaborative and team-oriented mindset

What Success Looks Like

• A consistently professional and polished front-of-house experience aligned with Brookfield’s standards
• Efficient and reliable office operations across multiple teams and floors
• Strong working relationships with internal stakeholders, vendors, and building management
• Consistent delivery of high-quality support in a dynamic, client-facing environment
• Seamless coverage across all office services functions

Salary Range: CAD $50,000 - $60,000

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Position Opening Reason:

Backfill

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.