Enrolment & Benefits Administrator, CINUP
About the role
Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.
CINUP brings Indigenous communities together as one collective force to achieve marketplace power, enhancing employee benefits, services and stability. With a reputation for providing superior levels of service and education, paired with unique benefit solutions, CINUP has been a trusted name in Indigenous communities for over three decades
. As the successful candidate, you will be responsible for helping deliver a positive client experience through accurate and timely administration of CINUP group benefit plans. This includes processing enrolments, changes, and terminations; keeping records up to date; applying payments; reviewing information for accuracy and completeness; and following up on client accounts or missing details when needed. You will also support clients, advisors, and plan administrators by handling telephone and email inquiries, facilitating training for online platforms such as my-benefits, and working with internal teams to ensure service is consistent, helpful, and reliable. This role is a good fit for someone who enjoys detailed work, problem solving, and building strong client relationship
s. *Hybrid working model based out of our Winnipeg, MB office, with three days in-office per we
ek. Qualificati ons:Excellent communication skills (verbal and written), with a strong focus on customer ser viceAttention to detail and accuracy are requ iredAbility to deliver virtual client training sessions in a clear and professional ma nnerAbility to work independently and collaboratively in a team environ mentStrong time management skills with the ability to handle competing priori tiesEffective problem solving, analytical and mathematical sk illsStrong interpersonal skills and ability to work respectfully across cult uresAbility to maintain confidentiality at all t imesProficient using Microsoft Office s uiteAbility to manage & monitor client acco untsDemonstrated understanding of diversity, equity, and inclusion (DEI) princi plesExperience working respectfully with Indigenous clients and communities is an a ssetMinimum one year of experience in group insurance, preferably in a customer service or administration roleCompletion of courses within the industry (CEBS, LOMA) or equivalent work experience are an a
sset The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be conta
cted. JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-786
-0421.
Not the right fit? Search for Enrolment & Benefits Administrator, CINUP jobs in Winnipeg, Manitoba, Canada
About Johnston Group Inc.
One of Canada's Leading Group Insurance Administrators.
Johnston Group offers companies a new way of thinking about how to structure an employee benefit program that meets the employees’ and company’s needs. Integrity, respect and professionalism, along with a strong desire to strive for excellence, mean clients can expect exceptional service and a positive experience each time they contact Johnston Group.
Johnston Group provides benefit services to more than 30,000 businesses and their employees. With over $400 million in premiums under its administration, and over 30 years of experience, Johnston Group’s strength lies in its administrative capabilities. Headquartered in Winnipeg, Manitoba, a staff of approximately 200:
- issue 300 new group cases a month;
- field 26,000 calls monthly from advisors, employers and employees; and
- process over 1,200 health and dental claims on a typical day, virtually all within 48 hours of receipt.
Johnston Group is proud to have been recognized as one of Canada’s 50 Best Managed Companies every year since 2001 and a member of the Platinum Club since 2007. The country’s leading business awards program, sponsored by Deloitte, CIBC Commercial Banking, National Post, Mackay CEO Forums, and Queen's School of Business, recognizes excellence in privately-owned and managed Canadian companies.
In the Spirit of respect, we honour and acknowledge our head office is on Treaty One territory and the traditional lands of the Anishinaabe, Ininew, Oji-Cree, Dene, Dakota, and the Homeland of the Red River Métis Nation. We are grateful and thankful for our water, which comes from Shoal Lake 40 First Nation Treaty 3 territory, and we understand its significance in light of the many communities who currently do not enjoy the benefit of clean drinking water. We are committed to supporting the interests of Indigenous peoples and communities and we pledge to listen, learn and work together in the spirit of truth and reconciliation.
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Enrolment & Benefits Administrator, CINUP
About the role
Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.
CINUP brings Indigenous communities together as one collective force to achieve marketplace power, enhancing employee benefits, services and stability. With a reputation for providing superior levels of service and education, paired with unique benefit solutions, CINUP has been a trusted name in Indigenous communities for over three decades
. As the successful candidate, you will be responsible for helping deliver a positive client experience through accurate and timely administration of CINUP group benefit plans. This includes processing enrolments, changes, and terminations; keeping records up to date; applying payments; reviewing information for accuracy and completeness; and following up on client accounts or missing details when needed. You will also support clients, advisors, and plan administrators by handling telephone and email inquiries, facilitating training for online platforms such as my-benefits, and working with internal teams to ensure service is consistent, helpful, and reliable. This role is a good fit for someone who enjoys detailed work, problem solving, and building strong client relationship
s. *Hybrid working model based out of our Winnipeg, MB office, with three days in-office per we
ek. Qualificati ons:Excellent communication skills (verbal and written), with a strong focus on customer ser viceAttention to detail and accuracy are requ iredAbility to deliver virtual client training sessions in a clear and professional ma nnerAbility to work independently and collaboratively in a team environ mentStrong time management skills with the ability to handle competing priori tiesEffective problem solving, analytical and mathematical sk illsStrong interpersonal skills and ability to work respectfully across cult uresAbility to maintain confidentiality at all t imesProficient using Microsoft Office s uiteAbility to manage & monitor client acco untsDemonstrated understanding of diversity, equity, and inclusion (DEI) princi plesExperience working respectfully with Indigenous clients and communities is an a ssetMinimum one year of experience in group insurance, preferably in a customer service or administration roleCompletion of courses within the industry (CEBS, LOMA) or equivalent work experience are an a
sset The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be conta
cted. JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-786
-0421.
Not the right fit? Search for Enrolment & Benefits Administrator, CINUP jobs in Winnipeg, Manitoba, Canada
About Johnston Group Inc.
One of Canada's Leading Group Insurance Administrators.
Johnston Group offers companies a new way of thinking about how to structure an employee benefit program that meets the employees’ and company’s needs. Integrity, respect and professionalism, along with a strong desire to strive for excellence, mean clients can expect exceptional service and a positive experience each time they contact Johnston Group.
Johnston Group provides benefit services to more than 30,000 businesses and their employees. With over $400 million in premiums under its administration, and over 30 years of experience, Johnston Group’s strength lies in its administrative capabilities. Headquartered in Winnipeg, Manitoba, a staff of approximately 200:
- issue 300 new group cases a month;
- field 26,000 calls monthly from advisors, employers and employees; and
- process over 1,200 health and dental claims on a typical day, virtually all within 48 hours of receipt.
Johnston Group is proud to have been recognized as one of Canada’s 50 Best Managed Companies every year since 2001 and a member of the Platinum Club since 2007. The country’s leading business awards program, sponsored by Deloitte, CIBC Commercial Banking, National Post, Mackay CEO Forums, and Queen's School of Business, recognizes excellence in privately-owned and managed Canadian companies.
In the Spirit of respect, we honour and acknowledge our head office is on Treaty One territory and the traditional lands of the Anishinaabe, Ininew, Oji-Cree, Dene, Dakota, and the Homeland of the Red River Métis Nation. We are grateful and thankful for our water, which comes from Shoal Lake 40 First Nation Treaty 3 territory, and we understand its significance in light of the many communities who currently do not enjoy the benefit of clean drinking water. We are committed to supporting the interests of Indigenous peoples and communities and we pledge to listen, learn and work together in the spirit of truth and reconciliation.