Looking for an opportunity to make a real impact? We’re currently recruiting for a Conference & Event Operations Specialist to join our amazing team of talented employees. This is a hybrid role, our office is in Richmond, BC so we’re ideally looking for a candidate in the Greater Vancouver area.

Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with more than 370 restaurants in Canada and more than $1 billion in annual sales. We hope you’ll consider joining us!

What you do:

Reporting to the Senior Manager, Events & Initiatives this position provides end-to-end administrative, logistical, and financial coordination in support of conferences and company-wide events. The role supports lead event stakeholders by organizing and coordinating key planning activities, including vendor liaison, budget preparation and reconciliation, contract and invoice administration, registration oversight, and onsite operational execution. In addition, the position contributes to event research, rooming and travel coordination, venue sourcing, and documentation management to ensure events are delivered accurately, efficiently, and in alignment with established plans and objectives.

In this role, you will be expected to:

• Provide end-to-end administrative and logistical support for conference planning, including attending all planning meetings, maintaining tracking documents, liaising with stakeholders and vendors, and managing RFIs. Oversees invoice and contract administration, supports budget updates to ensure forecasting accuracy, manages registration and event app requirements, coordinates onsite office operations, and assists with post-conference financial reconciliation.
• Support FAC and NorthStar event planning by compiling proposal details, preparing and updating budget estimates and presentations, and conducting research on activities and transportation. Manages rooming lists and hotel documentation, processes event payments, and administers franchisee reimbursements to ensure accurate and timely coordination.
• Support company-wide hotel room block and meeting venue sourcing by managing the RFP process, compiling and analyzing proposal details, preparing venue comparison presentations, assisting with contract review, and contributing to cost-saving initiatives. Provides support for F&B and AV coordination as needed to ensure services are secured appropriately and delivered accurately and efficiently.

Who you are:

• You have a post-secondary education in business administration, or other relevant field would be an asset.
• You have a minimum of 3 years event planning experience
• You may have professional certification such as CMP or CSEP.
• You have a strong working knowledge and understanding of Microsoft Office programs, particularly Microsoft Word, Excel, PowerPoint and Teams.
• You are highly organized, with the ability to manage multiple priorities and deadlines with accuracy and efficiency
• You are self-motivated with a strong sense of ownership and accountability for delivering high-quality outcomes
• You have excellent interpersonal and relationship-building skills, with a collaborative and professional approach
• You have strong customer service orientation with a proactive, solutions-focused mindset
• You have exceptional verbal and written communication skills, with meticulous attention to detail
• You are adaptable and resilient, and able to thrive in a dynamic, fast-paced environment
• You have strong negotiation and vendor management skills
• You have financial acumen, including experience managing budgets, tracking expenses, and identifying cost-saving opportunities
• You have strong critical thinking and problem-solving skills, with the ability to assess complex situations and determine appropriate next steps, while anticipating needs and mitigate risks before they escalate
• You can handle sensitive and confidential information with discretion, tact, and sound judgment
• You can work independently while also contributing effectively within a team environment
• You have flexibility to travel and work outside of regular business hours as required to support events

Why you want to work with us:

• We’re a strong Canadian brand with a hospitality focus, embracing a work-hard, play hard philosophy;
• We’re an organization with a strong emphasis on team culture;
• Our entrepreneurial roots support a culture of collaboration;
• We offer a flexible working environment that embraces both in-person and remote work;
• We have amazing employee programs and benefits;
• We’re always looking to promote internal talent;
• We have a tight-knit team to support you every step of the way;
• We’re a Great Place to Work® and have been recognized on the 2024 Best Workplaces™ lists for Giving Back, Retail & Hospitality, Most Trusted Executive Teams, Women, British Columbia, and Mental Wellness;
• Through the Boston Pizza Foundation, we’re focused on giving back to the communities we live, work and play in.

What’s next:

• If you know someone who might be interested, share this posting with them;
• If you’re interested, send us your resume;
• If we’re interested, we’ll reach out to you to schedule a phone screen;
• If you continue to be a prime candidate, we’ll schedule interviews;
• If you’re our leading candidate, we’ll conduct reference and background checks and provided they’re as good as we expect, we’ll extend you an offer.

The annual base salary for this role is $70,000 - $72,000.

At Boston Pizza International, we are committed to a culture that welcomes, encourages, and celebrates the diversity of our team members. Our commitment extends to providing equal opportunities and accommodations throughout our recruitment process. If you require accommodations in our recruitment process, we encourage you to inform the recruiter and/or hiring manager.

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