Casual Receptionist /Secretary
Top Benefits
About the role
Kakabeka Site
As a member of the NorWest Community Health Centres, our health centre is committed to work with the community for the community. The Board, staff and residents share the responsibility for providing many types of health care. Our commitment is to respect the strengths of each person, respond to the needs of the individual, the family and community and be accessible to all.
We believe that a healthy internal work environment is necessary to achieve the goal of the Mission Statement and all staff are charged with maintaining the spirit of the statement.
The Casual Relief Receptionist/Secretary, as a valued member of the Community Health Centre team will be responsible for providing excellent customer service in a busy work environment. Ability to manage multiple tasks while interacting with clients and visitor in person and on the phone and working effectively as part of a team are core tasks for this role.
The position has a competitive salary and an option to join Health Care of Ontario Pension Plan.
QUALIFICATIONS:
- Three to five years’ experience as a receptionist, preferably in a clinical setting or human service organization.
- Demonstrated ability to provide excellent customer service, perform well under stress, and manage multiple demands and unpredictable delays.
- Excellent organizational skills, judgement, diplomacy, tact and problem solving skills.
- Knowledge of and advanced level of proficiency with office management systems and procedures.
- Proficiency working with Microsoft Office Suite.
- A professional and friendly telephone manner and experience in dealing with the public in a mature, sensitive and helpful manner in person and by telephone.
- Sound knowledge of medical terminology and high proficiency/accuracy in word processing and data entry skills.
- Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured)
- Post-secondary education in office or business administration, or an acceptable combination of education, training and work experience
- Valid driver’s license and access to a vehicle.
How to Apply:
Please visit https://norwestchc.org/team/
The deadline for applicants is Wednesday, October 1, 2025 at 4:30 p.m.
This position will remain open until filled.
Please submit your cover letter, resume, and three work reference contacts with your online application. Cover Letters can be addressed to:
Debbie Inman, Manager of Human Resources CHRL
Norwest Community Health Centres
525 Simpson Street
Thunder Bay, Ontario P7C 3J6
FAX: 622-7637
NWCHC’s is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.
Casual Receptionist /Secretary
Top Benefits
About the role
Kakabeka Site
As a member of the NorWest Community Health Centres, our health centre is committed to work with the community for the community. The Board, staff and residents share the responsibility for providing many types of health care. Our commitment is to respect the strengths of each person, respond to the needs of the individual, the family and community and be accessible to all.
We believe that a healthy internal work environment is necessary to achieve the goal of the Mission Statement and all staff are charged with maintaining the spirit of the statement.
The Casual Relief Receptionist/Secretary, as a valued member of the Community Health Centre team will be responsible for providing excellent customer service in a busy work environment. Ability to manage multiple tasks while interacting with clients and visitor in person and on the phone and working effectively as part of a team are core tasks for this role.
The position has a competitive salary and an option to join Health Care of Ontario Pension Plan.
QUALIFICATIONS:
- Three to five years’ experience as a receptionist, preferably in a clinical setting or human service organization.
- Demonstrated ability to provide excellent customer service, perform well under stress, and manage multiple demands and unpredictable delays.
- Excellent organizational skills, judgement, diplomacy, tact and problem solving skills.
- Knowledge of and advanced level of proficiency with office management systems and procedures.
- Proficiency working with Microsoft Office Suite.
- A professional and friendly telephone manner and experience in dealing with the public in a mature, sensitive and helpful manner in person and by telephone.
- Sound knowledge of medical terminology and high proficiency/accuracy in word processing and data entry skills.
- Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured)
- Post-secondary education in office or business administration, or an acceptable combination of education, training and work experience
- Valid driver’s license and access to a vehicle.
How to Apply:
Please visit https://norwestchc.org/team/
The deadline for applicants is Wednesday, October 1, 2025 at 4:30 p.m.
This position will remain open until filled.
Please submit your cover letter, resume, and three work reference contacts with your online application. Cover Letters can be addressed to:
Debbie Inman, Manager of Human Resources CHRL
Norwest Community Health Centres
525 Simpson Street
Thunder Bay, Ontario P7C 3J6
FAX: 622-7637
NWCHC’s is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.