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PT Food Program Facilitator

Indwell15 days ago
London, ON
CA$21 - CA$26/hourly
JobCard.seniorityLevels.mid_level
JobCard.employmentTypes.part_time

Top Benefits

Vacation: 4% annual + 2% HEAL time
Employee Assistance Program: primary care & counseling
Professional Development: leadership conference, retreats, workshops

About the role

Come Build Hope and Homes with Us!

Food/Meal Program Facilitator Worker – Part Time

London, Ontario – Cove’s Landing

Compensation: $21.25-$25.55

Closing Date for Applications: February 20, 2026

Position Description:
Reporting to the Food Program Coordinator, as a Meal Program Facilitator, you will collaborate with the Meal Program Team to support the execution of the meal program within the London region. You will prepare daily nutritious hot meals for local programs - 150-200 daily dinner meals initially and scaling up with the addition of new programs in the region. You will work in collaboration with the London Food Program Team to ensure healthy, safe, meal delivery to all programs. Indwell programs operate within a collaborative interdisciplinary team model.

This role focuses on food security and nutrition while supporting the delivery of mental health and addiction services to residents, many of whom have experienced long-term housing instability or extended hospital stays. The scope of work may vary from time to time based on individual and program needs. This position requires a high level of resilience and a willingness to work closely in challenging situations. This position requires strong organization, communication, and teamwork skills, relationship management, and a balance of adhering to and understanding kitchen operations while providing a hospitable environment. You will also collaborate in promoting and demonstrating the vision, mission, and values of Indwell within the workplace and community.

The funding for this position is currently made possible through the Fund for Change, administered through the London Community Foundation.

Hours of Work:  20 hours per week, including weekends and public holidays, scheduled based on the needs of the program. Hours can be expected to fall between 8am-7pm. Schedule will be set approximately one month in advance and will have predictability.

What You Will Be Doing:
Meal Program Support

  • Collaborate with coworkers to support all aspects of food preparation, including daily meal delivery to all London programs.
  • Provide feedback on menu items and recipes.
  • Prioritize cultural adequacy in meal preparation by incorporating resident feedback, respecting traditional food practices, and creating meals that reflect the cultural diversity of the community.
  • Support with the preparation of meals that contribute to the health and recovery of individuals living with or recovering from substance use disorders, including those with related nutritional deficiencies.
  • Be creative with meals in a budget-friendly manner including incorporating donated items into the menu in a timely fashion.
  • Support with maintaining accurate inventory records and minimizing food waste.
  • Collaborate with other Meal Program staff to ensure successful operation of the Meal Program to maintain the best quality food possible.
  • Engage with staff and residents with hospitality.
  • Support in maintaining a positive relationship with the Middlesex London Health Unit to ensure the effective, safe, and clean operation of the commercial kitchen and food storage spaces, and to ensure safe food handling during meal preparation and delivery.
  • Demonstrate an understanding of food security barriers, nutritional needs, and the cultural significance of food.
  • Recognize and promote the relationship between food and community building.
  • Prepare meals for special events, holidays, and community gatherings.
  • Confidently utilize crisis management and intervention skills.
  • Support resident skill-building and reinforce life skills with dignity.
  • Complete required documentation thoroughly and in a timely manner, maintaining and protecting health records.
  • Maintain excellent quality control and adherence to health and safety standards.
  • Demonstrate an ongoing commitment to learning and supporting diverse individuals and communities (e.g., cultural safety, anti-racist and anti-oppressive practice).
  • Perform other duties as required.

Support, Direction, and Commitment to Interdisciplinary Team

  • Work as part of an interdisciplinary team to provide direct and indirect support to residents, encouraging housing stability and food security.
  • Support the implementation of Meal Program goals and activities under the guidance of Meal Program leadership.
  • Contribute to healthy team dynamics, develop and maintain a positive and professional team culture through effective verbal and written communication.
  • Demonstrate initiative, a willingness to learn, and an ability to engage in creative problem-solving.
  • Collaborate with Indwell’s Facilities Team, supporting and reporting maintenance needs to ensure the upkeep of buildings and kitchen.
  • Support administrative responsibilities, including maintaining financial records, accountability, and program evaluation.
  • Adhere to and follow budget guidelines.
  • Participate and contribute to internal teams to accomplish shared goals.

Health, Welfare, and Safety Practices

  • Maintain a safe, healthy, and clean work environment.
  • Use appropriate procedures and complete documentation when responding to emergency situations.
  • Ensure compliance with applicable regulations (e.g., Health and Safety, Public Health, Infection Control).
  • Complete required safety checks and inspections as assigned.
  • Participate in all required training to maintain and develop new skills.
  • Follow applicable regulations, policies, and procedures.

What You Will Bring:

  • Minimum 1 year experience working in a high-volume kitchen or post-secondary education in a related field.
  • Good working knowledge of commercial grade equipment is an asset.
  • Experience working in mental health and/or addictions is beneficial.
  • Safe Food Handling Certification (or willingness to complete the course).
  • A warm, sensitive, and caring approach.
  • Ability to work independently, be flexible, organized, responsible, and take initiative.
  • Physical capability to lift and maneuver heavy objects (e.g., dish racks, bulk food items, delivery bins, and occasional appliances).
  • Valid driver’s license required.

We want you to thrive:

  • Vacation: 4% with 2% for HEAL time (sick and personal appointments) accumulated on each pay period
  • Employee Assistance Program- primary care and professional consulting services
  • New Staff Orientation Days
  • Professional and Personal Development- annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Cliffs Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness. Non-Violent Crisis Intervention (NVCI), First Aid/CPR/Naloxone, Therapeutic Relationships and Applied Suicide Intervention (ASIST)
  • Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

As Indwell works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.

About Indwell

Non-profit Organizations
201-500

Indwell is a Christian charity that creates affordable housing communities that support people seeking health, wellness, and belonging. Our programs support more than 1100 people in Hamilton, Woodstock, London, and Simcoe, Ontario.