We’re looking for motivated, engaged people to help make everyone’s journeys better. Position Summary: We’re looking for someone with passion to play a key leadership role in operations and assist in the management of the production unit. If you have strong leadership in a unionized environment, quality assurance and or production experience, this is an opportunity to take your career to the next level. Essential Duties and Responsibilities: - Ability to take our customer’s experience to the next level. - Ensures quality and food safety standards are always met or exceeded. - Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures. - Champions employee safety without compromise. - Manages daily manpower planning including assignment of responsibilities and workstations. - Responsible for evaluating employee performance, coaching and corrective action for employees and liaises as required with HR and other support functions. - Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labour and food costs. - Always looks for ways to minimize labour and material cost. - Works closely with all internal customers & suppliers to continuously improve the overall supply chain. - Works with the leadership team toward a unified goal. - Administrative tasks including creation of requisitions, production sheets, HACCP documentation, shift reports etc. Education: - Quality Assurance, operations management program would be an asset. Work Experience: - Minimum 2 years of leadership experience in a high volume, fast paced food production environment - Production planning experience a plus - Quality Assurance and or health and safety experience a plus Job Skills: - Strong and effective leadership skills with the ability to successfully manage a staff of 20+ employees - Ability to train and mentor others - Must have the ability to give constructive feedback to employees daily - Ability to communicate clearly and effectively - Able to balance multiple objectives in a fast-paced, high-pressure environment - Strong organizational & analytical skills - Ability to create a production plan & execute that plan - Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance - Basic computer skills with a working knowledge of Microsoft Office products - Knowledge of SAP a plus Travel: - Minimal Successful candidate will be required to pass a criminal check and Transport Canada employment verification check for all employers within the last 5 years. gategroup is an equal opportunity employer committed to workforce diversity. If you want to be part of a team that helps make travel and culinary memories, join us! gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.