Program Director – Surgical, Oncology and Ambulatory Services
About the role
Company Bio
Our family of four hospitals play an integral role in improving lives and creating healthier communities. We work together as one team across our hospitals to provide local and regional health care services, and also work in partnership with our communities to improve access to high-quality care, close to home. We are incredibly fulfilled by the work that we do, and proud of our dynamic teams of staff, physicians and volunteers who care deeply about our patients, and each other. We don’t just serve our communities, we are part of them. We live here, raise our families here and, quite often, retire here in the community that we love. Quinte Health is always looking for compassionate, dedicated people to join our team. We have a wide range of exciting roles, some which involve working across more than one of our hospitals, and some which are situated at just one hospital.
Position Summary
Reporting to Vice President of his/her portfolio, the Program Director is a clinical program leader who works in partnership with Medical Directors to lead specific clinical program. The Program Director has accountability for the development, management, evaluation and continuous improvement to enhance the quality of patient care services and the patient experience
The Program Director provides leadership to an interdisciplinary team and fosters an environment of learning and individual growth. Other key responsibilities include operational and business planning, the development of goals and objectives for the program and implementation in conjunction with Quinte Health’s strategic and operational priorities. Provision of leadership across multiple departments and Quinte Health hospitals in a triad model with the Chief’s of Surgery and Anesthesia.
Required
- Masters prepared in requisite field required
- Certificate of Registration in good standing from the Ontario healthcare regulatory college
representing their profession
- Minimum of 8 years of progressive management experience
- Demonstrated clinical and administrative business skills
- Exceptional leadership qualities
- Superior verbal and written communication skills
- Demonstrated critical/strategic thinking skills
- Proven ability & experience in managing quality, risk and utilization
- Well-developed negotiation and conflict management/resolution skills
- Effective change management skills
- Excellent interpersonal skills with a strong orientation to staff and team growth and
development
- Ability to create a collaborative interdisciplinary working environment which fosters high
morale and effective staff and physician engagement and relationships
Duties
- Sets the appropriate context for the program by translating Quinte Health strategic
priorities and objectives into program-specific goals and objectives.
- Develop new or expanded programs and services, including proposal/business plan
development, and manage the resulting implementation and evaluation.
- Build team cohesion by leading the management of change and disseminating and
promoting an understanding of Quinte Health’s aspirations and values.
- Accountability for meeting both organizational and regional strategic directions and
priorities.
- Alignment and achievement of improvement and success towards provincial access to
care performance expectations.
- Establishes and maintains external/internal partnerships and connections; and establishes
the communication and engagement strategies to ensure the appropriate involvement of
key stakeholders in all aspects to the program’s success.
- Develop the strategic human resources plan for leaders and the development required to
ensure top talent and succession planning.
- Supports the performance development and growth of all direct reports.
- Promotes the development of leadership skills and capabilities within the programs
- Develops and recommends in partnership with Physician Leaders and Management team,
the annual operating and capital budgets for the programs.
- Reviews the monthly/quarterly quality, financial and statistical reports and determines the
appropriate actions.
- Accountable for the delivery of services within approved budgets, overall allocation and
efficient utilization of clinical resources.
- Monitors and evaluates operational performance to support efficient and effective
resource utilization, including length of stay (LOS), case mix, clinical volumes, patient
throughput, wait times, and financial performance.
- Works with program providers to improve quality, patient safety and utilization
performance.
- Provides feedback and input to Department Chiefs regarding physician performance,
evaluations and credentialing.
- Supports Managers with the thorough investigation and resolution of critical experience
events.
- Other duties as assigned.
Equal Opportunity
We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or humanresources@quintehealth.ca for assistance.
Physical Demands Analysis
Strength
-
Required Occasionally – lifting and carrying average weight 20 pounds and max 50, pushing/pulling average 10-15 pounds and max 30 pounds, patient assist approx. 100 pounds
Mobility
-
Required Constantly – standing
-
Required Frequently – walking, bending/stooping
-
Required Occasionally – sitting, twisting/turning, bending, crouching/squatting, kneeling
-
Required Rarely – balancing, climbing
Dexterity
- Required Frequently – forward shoulder movements, gripping/grasping, pinching, neck, elbow, shoulder, wrist and back normal range of motion
- Required Occasionally – fine finger movements, shoulder movements (up/down)
- Required Rarely – foot action
Not the right fit? Search for Program Director jobs in Belleville, ON
About Quinte Health
Quinte Health provides a wide range of high quality health care services to 160,000 people living in the 7000 square kilometre region of Prince Edward and Hastings Counties and the southeast portion of Northumberland County.
Care is provided through four hospitals - Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital - and includes four emergency departments, operating rooms at three sites, a rehabilitation day hospital, children's treatment centre, ambulatory care clinics, community mental health programs and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation and surgery.
Our 1700 staff members, along with 364 professional staff with privileges including doctors, nurse practitioners and mid-wives, provide primary and secondary patient care. Through partnership and innovation, the teams at the four hospitals of Quinte Health provide exceptional health care services to the residents of the area, close to home.
Our vision over the next five years is to foster healthier, more connected people and communities. We will achieve this by working even more closely between our teams, hospitals and partners to provide care as close to home as possible and to help build a stronger health care system for the future. The pandemic has reinforced the value of teamwork and collaboration, and that we are indeed stronger together. Many of the challenges facing hospitals today can only be solved in true partnership.
Our Values: Imagine it's you, Value everyone, Stronger Together, and We all make a difference.
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Program Director – Surgical, Oncology and Ambulatory Services
About the role
Company Bio
Our family of four hospitals play an integral role in improving lives and creating healthier communities. We work together as one team across our hospitals to provide local and regional health care services, and also work in partnership with our communities to improve access to high-quality care, close to home. We are incredibly fulfilled by the work that we do, and proud of our dynamic teams of staff, physicians and volunteers who care deeply about our patients, and each other. We don’t just serve our communities, we are part of them. We live here, raise our families here and, quite often, retire here in the community that we love. Quinte Health is always looking for compassionate, dedicated people to join our team. We have a wide range of exciting roles, some which involve working across more than one of our hospitals, and some which are situated at just one hospital.
Position Summary
Reporting to Vice President of his/her portfolio, the Program Director is a clinical program leader who works in partnership with Medical Directors to lead specific clinical program. The Program Director has accountability for the development, management, evaluation and continuous improvement to enhance the quality of patient care services and the patient experience
The Program Director provides leadership to an interdisciplinary team and fosters an environment of learning and individual growth. Other key responsibilities include operational and business planning, the development of goals and objectives for the program and implementation in conjunction with Quinte Health’s strategic and operational priorities. Provision of leadership across multiple departments and Quinte Health hospitals in a triad model with the Chief’s of Surgery and Anesthesia.
Required
- Masters prepared in requisite field required
- Certificate of Registration in good standing from the Ontario healthcare regulatory college
representing their profession
- Minimum of 8 years of progressive management experience
- Demonstrated clinical and administrative business skills
- Exceptional leadership qualities
- Superior verbal and written communication skills
- Demonstrated critical/strategic thinking skills
- Proven ability & experience in managing quality, risk and utilization
- Well-developed negotiation and conflict management/resolution skills
- Effective change management skills
- Excellent interpersonal skills with a strong orientation to staff and team growth and
development
- Ability to create a collaborative interdisciplinary working environment which fosters high
morale and effective staff and physician engagement and relationships
Duties
- Sets the appropriate context for the program by translating Quinte Health strategic
priorities and objectives into program-specific goals and objectives.
- Develop new or expanded programs and services, including proposal/business plan
development, and manage the resulting implementation and evaluation.
- Build team cohesion by leading the management of change and disseminating and
promoting an understanding of Quinte Health’s aspirations and values.
- Accountability for meeting both organizational and regional strategic directions and
priorities.
- Alignment and achievement of improvement and success towards provincial access to
care performance expectations.
- Establishes and maintains external/internal partnerships and connections; and establishes
the communication and engagement strategies to ensure the appropriate involvement of
key stakeholders in all aspects to the program’s success.
- Develop the strategic human resources plan for leaders and the development required to
ensure top talent and succession planning.
- Supports the performance development and growth of all direct reports.
- Promotes the development of leadership skills and capabilities within the programs
- Develops and recommends in partnership with Physician Leaders and Management team,
the annual operating and capital budgets for the programs.
- Reviews the monthly/quarterly quality, financial and statistical reports and determines the
appropriate actions.
- Accountable for the delivery of services within approved budgets, overall allocation and
efficient utilization of clinical resources.
- Monitors and evaluates operational performance to support efficient and effective
resource utilization, including length of stay (LOS), case mix, clinical volumes, patient
throughput, wait times, and financial performance.
- Works with program providers to improve quality, patient safety and utilization
performance.
- Provides feedback and input to Department Chiefs regarding physician performance,
evaluations and credentialing.
- Supports Managers with the thorough investigation and resolution of critical experience
events.
- Other duties as assigned.
Equal Opportunity
We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or humanresources@quintehealth.ca for assistance.
Physical Demands Analysis
Strength
-
Required Occasionally – lifting and carrying average weight 20 pounds and max 50, pushing/pulling average 10-15 pounds and max 30 pounds, patient assist approx. 100 pounds
Mobility
-
Required Constantly – standing
-
Required Frequently – walking, bending/stooping
-
Required Occasionally – sitting, twisting/turning, bending, crouching/squatting, kneeling
-
Required Rarely – balancing, climbing
Dexterity
- Required Frequently – forward shoulder movements, gripping/grasping, pinching, neck, elbow, shoulder, wrist and back normal range of motion
- Required Occasionally – fine finger movements, shoulder movements (up/down)
- Required Rarely – foot action
Not the right fit? Search for Program Director jobs in Belleville, ON
About Quinte Health
Quinte Health provides a wide range of high quality health care services to 160,000 people living in the 7000 square kilometre region of Prince Edward and Hastings Counties and the southeast portion of Northumberland County.
Care is provided through four hospitals - Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital - and includes four emergency departments, operating rooms at three sites, a rehabilitation day hospital, children's treatment centre, ambulatory care clinics, community mental health programs and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation and surgery.
Our 1700 staff members, along with 364 professional staff with privileges including doctors, nurse practitioners and mid-wives, provide primary and secondary patient care. Through partnership and innovation, the teams at the four hospitals of Quinte Health provide exceptional health care services to the residents of the area, close to home.
Our vision over the next five years is to foster healthier, more connected people and communities. We will achieve this by working even more closely between our teams, hospitals and partners to provide care as close to home as possible and to help build a stronger health care system for the future. The pandemic has reinforced the value of teamwork and collaboration, and that we are indeed stronger together. Many of the challenges facing hospitals today can only be solved in true partnership.
Our Values: Imagine it's you, Value everyone, Stronger Together, and We all make a difference.