Midland Transport is looking for a City Dispatcher in Charlottetown, PE.

In this role, you will be responsible for coordinating the transportation of freight with drivers and customers. You will schedule drivers for pickups and deliveries on specific routes, maintain up-to-date records and review driver logs to check for errors.

• Day-to-day communication, via phone and handheld, with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out.
• Line up loads and pick-ups to ensure the best time efficiency for drivers.
• Pick-up dropped trailers around the city and set up night deliveries.
• Manage service concerns, as required, to limit exposure and minimize impact to the customer.
• Coordinate maintenance to city tractors, trailers and breakdowns.
• Assist other dispatch staff as required during spikes in workload.
• Assist other dispatch staff as required by preparing and analyzing various reports as required.
• Provide Drivers with the right information and equipment to make the entire customer experience positive from start to finish.
• Manifesting of City and Linehaul loads including dangerous goods.
• Assist with dock operations and Linehaul Drivers at various times. Service updating etc.

-Benefits To Joining Midland:

• A dynamic, safe, and rewarding work environment

• A flexible health, drug, dental, and vision plan

• RRSP matching program

• Employee & Family Assistance Programs

• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs

• 3 weeks' paid vacation

• Maternity leave top-up program

• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

• You have 2 years’ experience in dispatch (asset)

• You have excellent customer service skills.

• You have solid interpersonal, communication (verbal and written), organizational, and time management skills.

• You have knowledge of AS400 and dispatch screens (asset)

• You can work with minimal supervision under pressure and time constraints in a stressful environment.

At Midland, we’re not just moving freight — we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and growth.

Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.

Let’s drive success together.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.