Counter Sales Agent
Top Benefits
About the role
Richelieu Glazing Supplies (Division of Richelieu Hardware) is currently seeking a Counter Sales Agent specializing in glazing hardware for our Surrey branch.
Working at the front desk, this person will manage orders for all customers, but specialize in an in-depth understanding of our door and glazing hardware. This person’s work will be instrumental in the growth of the product line within the branch and an essential team member.
Responsibilities
- Providing team leadership by specializing in information on glass hardware.
- Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
- Building solid, personal relationships with customers.
- Understanding and interpreting technical requirements.
- Updates job knowledge by studying new product descriptions and participating in educational opportunities.
- Pick showroom orders from warehouse when required.
- Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
- Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Requirements
- Knowledge of the shower, window, railing, or other glazing hardware.
- Knowledge of MS Office: Outlook, Word, and Excel.
- Team player.
- Can work with minimal supervision.
- Ability to absorb a lot of information quickly.
- Good organizational skills.
Job Type: Full-time
Additional pay:
- Overtime pay
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- industrial customer service : 1 year (required)
Work Location: In person
Who are we? Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.
Our customers – More than 80,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.
Our team – 3 000 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders
What We Are Offering
- A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
- Competitive compensation: We offer competitive base compensation based on the market.
- Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
About Richelieu Hardware
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 82 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
As Richelieu is celebrating 53 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Counter Sales Agent
Top Benefits
About the role
Richelieu Glazing Supplies (Division of Richelieu Hardware) is currently seeking a Counter Sales Agent specializing in glazing hardware for our Surrey branch.
Working at the front desk, this person will manage orders for all customers, but specialize in an in-depth understanding of our door and glazing hardware. This person’s work will be instrumental in the growth of the product line within the branch and an essential team member.
Responsibilities
- Providing team leadership by specializing in information on glass hardware.
- Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
- Building solid, personal relationships with customers.
- Understanding and interpreting technical requirements.
- Updates job knowledge by studying new product descriptions and participating in educational opportunities.
- Pick showroom orders from warehouse when required.
- Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
- Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Requirements
- Knowledge of the shower, window, railing, or other glazing hardware.
- Knowledge of MS Office: Outlook, Word, and Excel.
- Team player.
- Can work with minimal supervision.
- Ability to absorb a lot of information quickly.
- Good organizational skills.
Job Type: Full-time
Additional pay:
- Overtime pay
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- industrial customer service : 1 year (required)
Work Location: In person
Who are we? Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.
Our customers – More than 80,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.
Our team – 3 000 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders
What We Are Offering
- A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
- Competitive compensation: We offer competitive base compensation based on the market.
- Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
About Richelieu Hardware
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 82 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
As Richelieu is celebrating 53 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.