Benefits & Core HR Specialist
About the role
We are currently seeking a Benefits & Core HR Specialist to join our Human Resources team. This role is responsible for delivering exceptional customer service to all employees while administering both union and non-union benefits programs.
You will play a key role in maintaining HR systems, supporting core HR processes, and ensuring employees have a clear understanding of their benefits. This position is ideal for someone who is detail-oriented, customer-focused, and passionate about enhancing the employee experience.
Responsibilities
Benefits Administration
- Administer the employee group benefit programs in accordance with the collective agreement and company Policies.
- Assist with and provide input in maintaining a fair, equitable and competitive benefits package that fits and is aligned to our company’s strategy and business goals.
- Maintain and update employee benefit data and deductions within the HRIS
- Provide guidance to employees on benefit eligibility, coverage, and pension plans
- Identify and resolve discrepancies in benefit enrollments in collaboration with employees and providers
- Conduct benefit reviews and ensure compliance with applicable legislation & internal policies Train managers on the employee data workflow and the benefit plan(s).
Core HR Functions
- Support the administration of employee recognition programs.
- Assist in coordinating service awards and recognition initiatives.
- Manage employee documentation including new hire packages, separations, and employment verification letters
- Contribute to continuous improvement of HR processes.
- Participate in the development and action of yearly competency performance work plan and development action plan.
- Promote and support Health, Safety & Environment (HSE) programs and compliance Provide general HR support and perform additional duties as required
Qualifications
Required
- 3-5 years’ experience in the group benefits administration.
- Strong customer service orientation with a commitment to delivering high-quality support.
- Experience in conducting benefit reviews.
- Knowledge of Oracle Cloud or similar HRIS platforms.
- Strong attention to detail with high degree of accuracy.
- Excellent written and verbal communication skills.
- Ability to handle confidential information with professionalism and discretion
- Strong organizational, analytical, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment Proficient in Microsoft Office.
Preferred
- Related post-secondary education, such as Human Resources Management Certificate or Certified Employee Benefit Specialist.
- Experience working in a unionized environment and with collective agreements Experience in a retail environment.
About Calgary Co-op
Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America, proudly serving Calgary and surrounding communities. With a focus on exceptional customer service, community investment, and employee engagement, we are committed to creating a workplace where our team members can thrive and grow.
We thank all applicants for their interest; however, only those applicants considered for an interview will be contacted.
Not the right fit? Search for Benefits & Core HR Specialist jobs in Calgary, AB
About Calgary Co-operative Association Limited
Owned by our members, Calgary Co-op is one of the largest retail co-operatives in North America. Our locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore include: food centres, pharmacies, gas stations, car washes, commercial cardlocks, home health care centres, wine, spirits and beer locations, and cannabis. We also own and operate Community Natural Foods. With over 440,000 members, 3,850 employees, assets of $627 million and annual sales of $1.2 billion, Calgary Co-op was recognized as one of Alberta's Top 75 Employers of 2019, and is committed to delivering an exceptional customer experience through inspired team members. For more information please visit www.calgarycoop.com/careers
HEART AT WORK HARD AT WORK
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Benefits & Core HR Specialist
About the role
We are currently seeking a Benefits & Core HR Specialist to join our Human Resources team. This role is responsible for delivering exceptional customer service to all employees while administering both union and non-union benefits programs.
You will play a key role in maintaining HR systems, supporting core HR processes, and ensuring employees have a clear understanding of their benefits. This position is ideal for someone who is detail-oriented, customer-focused, and passionate about enhancing the employee experience.
Responsibilities
Benefits Administration
- Administer the employee group benefit programs in accordance with the collective agreement and company Policies.
- Assist with and provide input in maintaining a fair, equitable and competitive benefits package that fits and is aligned to our company’s strategy and business goals.
- Maintain and update employee benefit data and deductions within the HRIS
- Provide guidance to employees on benefit eligibility, coverage, and pension plans
- Identify and resolve discrepancies in benefit enrollments in collaboration with employees and providers
- Conduct benefit reviews and ensure compliance with applicable legislation & internal policies Train managers on the employee data workflow and the benefit plan(s).
Core HR Functions
- Support the administration of employee recognition programs.
- Assist in coordinating service awards and recognition initiatives.
- Manage employee documentation including new hire packages, separations, and employment verification letters
- Contribute to continuous improvement of HR processes.
- Participate in the development and action of yearly competency performance work plan and development action plan.
- Promote and support Health, Safety & Environment (HSE) programs and compliance Provide general HR support and perform additional duties as required
Qualifications
Required
- 3-5 years’ experience in the group benefits administration.
- Strong customer service orientation with a commitment to delivering high-quality support.
- Experience in conducting benefit reviews.
- Knowledge of Oracle Cloud or similar HRIS platforms.
- Strong attention to detail with high degree of accuracy.
- Excellent written and verbal communication skills.
- Ability to handle confidential information with professionalism and discretion
- Strong organizational, analytical, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment Proficient in Microsoft Office.
Preferred
- Related post-secondary education, such as Human Resources Management Certificate or Certified Employee Benefit Specialist.
- Experience working in a unionized environment and with collective agreements Experience in a retail environment.
About Calgary Co-op
Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America, proudly serving Calgary and surrounding communities. With a focus on exceptional customer service, community investment, and employee engagement, we are committed to creating a workplace where our team members can thrive and grow.
We thank all applicants for their interest; however, only those applicants considered for an interview will be contacted.
Not the right fit? Search for Benefits & Core HR Specialist jobs in Calgary, AB
About Calgary Co-operative Association Limited
Owned by our members, Calgary Co-op is one of the largest retail co-operatives in North America. Our locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore include: food centres, pharmacies, gas stations, car washes, commercial cardlocks, home health care centres, wine, spirits and beer locations, and cannabis. We also own and operate Community Natural Foods. With over 440,000 members, 3,850 employees, assets of $627 million and annual sales of $1.2 billion, Calgary Co-op was recognized as one of Alberta's Top 75 Employers of 2019, and is committed to delivering an exceptional customer experience through inspired team members. For more information please visit www.calgarycoop.com/careers
HEART AT WORK HARD AT WORK