POSITION OVERVIEW

Navacord is seeking a highly motivated Mobile Road Advisor to join our client-focused team. In this role, you will play a crucial part in servicing client insurance needs through in-person visits at dealerships across British Columbia. This position is ideal for individuals passionate about client service, eager to develop into a producer role, and who enjoy the flexibility and variety of working on the road. As a subsidiary of a well-established insurance brokerage experiencing significant growth, we are expanding our team to better serve our clients.

This is an on-site position based at our Comox location. A personal vehicle to travel between dealerships within the service region and the branch is required

**.

RESPONSIBILITIE**

**S:

Client Engagement and Serv**

• iceEngage with clients to understand their insurance needs, providing expert advice to ensure they receive the most suitable covera
• ge.Build and maintain strong, trust-based relationships with clients by proactively anticipating their needs and delivering exceptional servi
• ce.Offer guidance and assistance to ensure clients have smooth and efficient claims experien

ce.Insurance Processing & Administrat

• ionProcess renewals, endorsements, and cancellations for ICBC and optional in-house auto insurance with meticulous attention to deta
• il.Assess product terms, conditions, coverages, limits, and exclusions, utilizing your expertise to provide clients with tailored insurance solutio
• ns.Utilize in-house CRM systems to maintain accurate client information and insurance policy details, ensuring the highest standards of accuracy and confidentiali
• ty.Provide support to clients throughout the claims process, helping them navigate and resolve any issues that ari
• se.Continuously develop and sustain a strong working knowledge of ICBC products, private auto insurance manuals, best practices, standards, and syste
• ms.Maintain high processing standards for storage, retrieval, and confidentiality of clients' information, ensuring accuracy and protecti

**on.

Business Development and S**

• alesMeet and exceed sales, business-building, and retention targets, employing strong sales techniques while upholding Navacord’s values and standa
• rds.Identify and pursue new business opportunities by securing expiry dates and cross-selling additional insurance produ
• cts.Actively seek out and engage potential clients to expand the client base and contribute to the company's growth objecti

**ves.

Travel and Mob**

• ilityTravel short distances within a specified region on a daily basis to visit clients at dealerships and other locations as requ
• ired.Manage travel schedules efficiently to optimize client visits and service deli

very.Additional duties and responsibilities may be added during the course of employ

**ment.

Requir** e

• ments:Level 1 Insurance Broker Li
• cense.At least 1 year of previous experience in insurance, demonstrating a strong understanding of insurance products and client se
• rvice.Valid driver's license in British Columbia and access to a reliable vehicle for travel pur
• poses.High motivation and excellent time management skills to effectively balance multiple tasks and client v
• isits.Ability to thrive in a team environment while working independently in the
• field.Outstanding client service skills with a focus on building long-term relationships and achieving high client satisfa
• ction.Strong accountability and problem-solving abilities to address client needs and resolve i

ssues.

Navacord is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to

apply.

The salary range for this role is $40,000 to $54,000 per year. Compensation is determined by a combination of factors including a candidate’s experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also con

sidered.Qualified candidates are invited to email their resume and cover letter to: bc.careers@navac

*ord.com.

Building The Great Canadian*

BrokerageNavacord is one of Canada’s largest and fastest growing multi-line insurance brokers and financial services firms. Navacord is committed to the success of our clients by delivering expert advice in an increasingly complex world which allows them to face the future with co

nfidence.