Director of Operations
Top Benefits
About the role
Compensation: $145,000–$165,000 base salary + performance bonus, vehicle allowance, benefits, and vacation
Location: Greater Vancouver (in-office with regular branch travel)
Reports to: President
Direct Reports: Branch Operations Leaders, Supply Chain
About The Company Our client is a well-established, multi-branch distribution organization operating across Western Canada. With continued growth and increased operational complexity, the business is seeking a Director of Operations to bring structure, consistency, and accountability across branch operations and supply chain functions.
This role is central to the organization’s success. Operations is the engine of the business, and this leader ensures the company delivers on its commitments to customers, employees, and stakeholders.
Why This Role Exists Operations is the backbone of the company. This role exists to strengthen execution across branches, align sales and operations, improve visibility through KPIs and reporting, and ensure safety, financial discipline, and operational excellence are embedded throughout the organization.
You are the link between strategy and execution — ensuring what is promised gets delivered.
Key Responsibilities Business & Branch Support
- Lead monthly branch financial reviews and performance discussions
- Oversee monthly safety meetings, JHSC programs, and compliance initiatives
- Lead annual budgeting and forecasting in partnership with leadership
- Conduct semi-annual performance reviews for operational leaders
- Support recruiting, hiring, performance management, and terminations as needed
- Oversee building, fleet, and equipment asset management
- Prepare and present regular operational reporting to the leadership team
Business Operations Leadership
- Establish, track, and manage operational KPIs across branches
- Conduct regular one-on-one meetings with branch leaders
- Provide day-to-day operational support to branches as issues arise
- Lead employee training, coaching, and development initiatives
- Execute tactical operational projects and process improvements
- Conduct regular branch visits and operational audits
- Participate in monthly leadership team meetings
- Maintain bi-weekly one-on-ones with the President
Business Growth & Strategy
- Support annual planning, goal setting, and performance reviews
- Lead CAPEX planning and execution
- Participate in annual strategy off-sites and long-term operational planning
Candidate Profile Experience
- Senior operations leadership experience within distribution, manufacturing, building materials, or related industries
- Proven ability to lead multi-site operations and supply chain functions
- Strong financial acumen with experience reviewing branch P&Ls, budgets, and KPIs
- Hands-on leader comfortable operating in fast-paced, under-structured environments
- Experience driving operational discipline, process improvement, and accountability
Education
- Bachelor’s degree in Business, Operations Management, or a related field
- Lean Six Sigma certification or formal training in Operational Excellence strongly preferred
Leadership & Personal Attributes
- Strong people leader with the ability to coach, develop, and hold teams accountable
- Pragmatic, calm, and solutions-oriented under pressure
- Highly organized with strong follow-through
- Comfortable being visible in the business and spending time in branches
- Trusted partner to senior leadership
Why This Opportunity
- High-impact leadership role with direct influence on business performance
- Opportunity to shape and modernize operations across a growing organization
- Strong leadership seat at the table with ownership and executive team
- Competitive compensation and long-term career runway
DMC Recruitment has been retained for this position.
About DMC Recruitment Group
DMC Recruitment Group was established to address the unique needs of the construction supply chain from Architecture and Design, to Building Materials, and through to Construction. Distinct from other agencies, DMC recognizes that the building industry ebbs and flows according to unique market conditions, seasonal schedules, and external factors, and offers an established understanding of the specific needs of this segment of the economy.
DMC utilizes leading-edge technology solutions, coupled with old-school experience and knowledge, and established industry networks to deliver customized search solutions for the Architecture and Design, Building Materials, and Construction industries.
With an unrivaled track record in North America within these three verticals, and with strong references to back up that claim, DMC Recruitment is raising the bar for recruitment within our industries.
DMC goes above and beyond to find the best solution for your company. Our industry-specific recruiters use third-party databases, existing industry networks, and AI-powered search tools to offer technology-led referral systems. DMC also offers tailor-made advertising, curated storytelling, and a guarantee up to 12 months from start date to ensure a candidate’s suitability—the longest candidate success guarantee in the market! Our reputation is built on our success so we approach each assignment with urgency and determination.
Director of Operations
Top Benefits
About the role
Compensation: $145,000–$165,000 base salary + performance bonus, vehicle allowance, benefits, and vacation
Location: Greater Vancouver (in-office with regular branch travel)
Reports to: President
Direct Reports: Branch Operations Leaders, Supply Chain
About The Company Our client is a well-established, multi-branch distribution organization operating across Western Canada. With continued growth and increased operational complexity, the business is seeking a Director of Operations to bring structure, consistency, and accountability across branch operations and supply chain functions.
This role is central to the organization’s success. Operations is the engine of the business, and this leader ensures the company delivers on its commitments to customers, employees, and stakeholders.
Why This Role Exists Operations is the backbone of the company. This role exists to strengthen execution across branches, align sales and operations, improve visibility through KPIs and reporting, and ensure safety, financial discipline, and operational excellence are embedded throughout the organization.
You are the link between strategy and execution — ensuring what is promised gets delivered.
Key Responsibilities Business & Branch Support
- Lead monthly branch financial reviews and performance discussions
- Oversee monthly safety meetings, JHSC programs, and compliance initiatives
- Lead annual budgeting and forecasting in partnership with leadership
- Conduct semi-annual performance reviews for operational leaders
- Support recruiting, hiring, performance management, and terminations as needed
- Oversee building, fleet, and equipment asset management
- Prepare and present regular operational reporting to the leadership team
Business Operations Leadership
- Establish, track, and manage operational KPIs across branches
- Conduct regular one-on-one meetings with branch leaders
- Provide day-to-day operational support to branches as issues arise
- Lead employee training, coaching, and development initiatives
- Execute tactical operational projects and process improvements
- Conduct regular branch visits and operational audits
- Participate in monthly leadership team meetings
- Maintain bi-weekly one-on-ones with the President
Business Growth & Strategy
- Support annual planning, goal setting, and performance reviews
- Lead CAPEX planning and execution
- Participate in annual strategy off-sites and long-term operational planning
Candidate Profile Experience
- Senior operations leadership experience within distribution, manufacturing, building materials, or related industries
- Proven ability to lead multi-site operations and supply chain functions
- Strong financial acumen with experience reviewing branch P&Ls, budgets, and KPIs
- Hands-on leader comfortable operating in fast-paced, under-structured environments
- Experience driving operational discipline, process improvement, and accountability
Education
- Bachelor’s degree in Business, Operations Management, or a related field
- Lean Six Sigma certification or formal training in Operational Excellence strongly preferred
Leadership & Personal Attributes
- Strong people leader with the ability to coach, develop, and hold teams accountable
- Pragmatic, calm, and solutions-oriented under pressure
- Highly organized with strong follow-through
- Comfortable being visible in the business and spending time in branches
- Trusted partner to senior leadership
Why This Opportunity
- High-impact leadership role with direct influence on business performance
- Opportunity to shape and modernize operations across a growing organization
- Strong leadership seat at the table with ownership and executive team
- Competitive compensation and long-term career runway
DMC Recruitment has been retained for this position.
About DMC Recruitment Group
DMC Recruitment Group was established to address the unique needs of the construction supply chain from Architecture and Design, to Building Materials, and through to Construction. Distinct from other agencies, DMC recognizes that the building industry ebbs and flows according to unique market conditions, seasonal schedules, and external factors, and offers an established understanding of the specific needs of this segment of the economy.
DMC utilizes leading-edge technology solutions, coupled with old-school experience and knowledge, and established industry networks to deliver customized search solutions for the Architecture and Design, Building Materials, and Construction industries.
With an unrivaled track record in North America within these three verticals, and with strong references to back up that claim, DMC Recruitment is raising the bar for recruitment within our industries.
DMC goes above and beyond to find the best solution for your company. Our industry-specific recruiters use third-party databases, existing industry networks, and AI-powered search tools to offer technology-led referral systems. DMC also offers tailor-made advertising, curated storytelling, and a guarantee up to 12 months from start date to ensure a candidate’s suitability—the longest candidate success guarantee in the market! Our reputation is built on our success so we approach each assignment with urgency and determination.