Ready to build a rewarding career in an industry that is growing? Who We Are We are a global mining company dedicated to safely delivering nickel, copper, cobalt, and platinum group metals essential for the world’s energy transition.

Our mission is to improve lives and shape a better future together.

From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles driving the fight against climate change – our work truly matters.

Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with us and contribute to something meaningful and enduring.

The Opportunity We are currently seeking an Analyst II – IT Asset Applications Systems Analyst to join our Information Technology team in St John’s.

This a permanent hybrid position .

As an Analyst II – IT Asset Applications Systems Analyst, you will be responsible for supporting the managed services provider in delivering day-to-day support and enhancement activities for the application portfolio supporting our mining, surface plant, and other production areas, both domestically and internationally. Your experience and skill will allow you to ensure continuous availability, performance, and stability of these critical applications by assisting in holding the managed service provider accountable for service level agreements (SLAs) and contributing to continuous improvement in their performance.

Additionally, in this position you will:

• Monitor service performance against SLAs & key performance indicators (KPIs), identify trends, and implement strategies to optimize delivery. Lead service review meetings to discuss performance and improvements.
• Promote continuous improvement and innovation within the managed services partnership. Identify opportunities to optimize support processes and leverage new technologies.
• Serve as the main contact for the managed service provider, building strong relationships and fostering open communication. Address service delivery issues and escalate critical problems for timely resolution.
• Maintain an understanding of the application portfolio, including architecture, functionality, and dependencies. Identify opportunities for optimization.
• Oversee change and release management processes, ensuring changes are planned, tested, and implemented smoothly. Review and approve change requests to align with policies.
• Identify potential risks associated with the applications and contribute to developing strategies to mitigate them.
• Communicate regularly with IT and business stakeholders regarding the status of the application portfolio, including performance, availability, and enhancement progress.

About You Education:

• College Diploma in Information Technology, Project Management or relevant discipline
• ITIL Certification required

Experience:

• A minimum of 5 years of related experience in a mining or exploration environment .

Skills:

• Good understanding of application development and system integration.
• Proficiency in programming languages.
• Experience with middleware and database management systems (e.g. SQL, Azure).
• Strong problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with cloud-based applications and services, including PaaS (Platform as a Service), SaaS (Software as a Service), and other cloud solutions.
• Proficiency in French or Portuguese would be an asset.

What We Offer You

• Competitive compensation including a variable annual incentive plan
• Participation in a competitive Defined Contribution Pension package
• Comprehensive benefits package (company paid core coverage, health and dental coverage, flex accounts, disability plans and optional insurances)
• Leave for all of life’s reasons (vacation, personal, sick, parental)
• Flexible work arrangements Include only if applicable.
• Work culture dedicated to safety, diversity & inclusion, and career growth
• Employee Family Assistance Program
• Virtual Healthcare online
• Online training and career development opportunities
• Relocation Assistance
• A Bus Service departing from the St. John’s vicinity.

Why Newfoundland and Labrador Newfoundland and Labrador, Canada's easternmost province, is known for its rugged coastline, rich cultural heritage, and significant natural resources. The province's economy is bolstered by a robust mining sector, where our operations play a crucial role. At Long Harbour, we operate a state-of-the-art processing plant, which refines nickel concentrate from the Voisey's Bay mine into finished nickel, copper, and cobalt products. This plant is a cornerstone of our commitment to value-added processing in Canada. Meanwhile, the Voisey's Bay mine, located in Labrador, is one of the world's most substantial nickel deposits. It provides high-quality nickel, copper, and cobalt, essential for the 21 st economy .

Include to Transform At Vale Base Metals, we are committed to ensuring an inclusive work environment where people feel comfortable to be themselves. Vale encourages everyone to express their ideas and opinions and values the plurality of individual profiles. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are critical to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration that makes us different.

Vale is an equal opportunity employer seeking to increase diversity across our operations and improve equal opportunity at Vale and in the mining industry.

Vale recognizes the Impacts and Benefits Agreements with the Innu Nation and the Nunatsiavut Government in which Innu and Inuit workers have first preference for employment at the Voisey’s Bay Mine Site. This is guided by an adjacency principle that first gives preference to those who live on the coast of Labrador, followed by those residing in the rest of Labrador, those residing on the island of the province, followed by the rest of Canada.

Next, priority will be given to Newfoundland and Labrador residents. We also welcome those who are willing to relocate back home and those looking to make NL their permanent home.

Accommodation is available throughout our recruitment process for applicants with disabilities.

Innu Nation members and Nunatsiavut beneficiaries can submit their application to their Vale Aboriginal Employment Coordinator .

Pay Grade: F5T

Apply by: Thursday, 4th September, 2025

#ValeBaseMetals