Job Description:

About the Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, the Maker and Media Commons, audio production rooms, and a range of visualization, simulation, and immersive spaces.

The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development. The Library team consists of approximately 60 employees.

About the Role

This position facilitates and supports the integration of course materials for the MRU community, with a strategic focus on support for the use of open and affordable learning resources. Operating in a rapidly evolving information and publishing landscape, the incumbent proactively monitors and adapts to emerging industry trends in publishing, copyright, and course materials creation and provision.

The incumbent supports and advises instructors across disciplines on their options for sources of content including commercial textbooks, licensed library resources, and other openly available content, referring to subject librarians as needed. They work as part of a team to ensure library systems are responsive to deliver course materials efficiently. The role provides training and support for users on the systems that support the provision of accessible course materials and content.

The role contributes at library service points, providing frontline research, information and technology assistance to students, faculty, and community members. They work as part of a team to provide excellent support to library users, including research and information support and services to meet academic needs in an evolving information landscape.

The nature of this role is dynamic; duties, responsibilities, and work assignments will fluctuate throughout the year in response to changes in curriculum, academic semesters, user needs, and shifting demands for support. The incumbent must demonstrate high levels of agility and environmental scanning to adapt to emerging industry trends and user needs, ensuring MRU’s service models remain relevant and effective.

This position works Monday-Friday, on-campus. This position is not eligible for work from home.

Responsibilities

Course Materials Support

• Advises instructors on diverse sourcing options and licensing pathways for selecting course materials; provides 1:1 assistance to instructors to support their use of systems and tools that support materials delivery including the Library’s Reading List Tool, Syllabus Review Service and Course Reserves. Iteratively updates web-based guides and support materials to reflect software updates and changing user behaviors; identifies opportunities for changes and improvements to library support in response to the publishing landscape.
• Working closely with the Fulfillment Specialist and librarians, the incumbent is the primary contact for the Syllabus Review Service, reviewing faculty syllabi and identifying materials for digitization or course reserves, supporting the creation of reading lists in course management systems, and identifying options for alternate open or licensed materials for titles not available in electronic format. Refers users to subject librarians as appropriate. Collaborates with librarians and campus partners to advance equitable access initiatives, including supporting OER promotion, open publishing support, and the use of library-licensed content to reduce student costs.

Public Service

• Conducts reference interviews in physical and virtual environments to clarify user needs and provide tailored guidance on research strategies. Provides one-on-one instruction to help users navigate complex databases, evaluate print/electronic resources, and develop academic information skills.

• Working within a broad, multi-disciplinary team, provides a range of library operations’ public services activities aligned with the division’s strategic and operational plans/objectives. Provides flexible coverage across various service points and projects during peak periods or organizational shifts, ensuring a consistent and reliable user experience.

• Assists users with specialized library equipment and software, including Maker Studio technologies, audio production tools, immersive spaces, and standard hardware (printers/computers), maintaining a high level of agility in learning and teaching new hardware and software as library spaces evolve.

• Processes and maintains library materials including course reserves, equipment, loanable materials to ensure availability for the campus community.

Qualifications & Experience:

• Three or Four Year Bachelor’s Degree accompanied by a credential in library and information studies such as Library and Information Technology Diploma (LIT) or a Masters of Library and Information Studies (MLIS) is required.

• 5-8 years of experience, including experience:

  • in course materials and e-reserves support in an academic setting accompanied by library service and user support experience,
  • advising related to electronic resources licenses, open licenses, creative commons licenses, and accessible formats, and
  • in a library setting, preferably within an academic environment.

• Demonstrated experience working with Integrated Library Systems (ILS) and Learning Management Systems (LMS) and e-reserves platforms.

Salary: $59,386.60 - $75,147.80 per annum

Closing Date: April 22, 2026

A cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: [Job Title], [Requisition Number].pdf (ex. Coordinator, 9999.pdf).