General Manager – Supermarket Reports To: Managing Director

Company: JDass Corp

Salary: $80,000 - $100,000

JDass Corp is seeking an experienced and dynamic General Manager to lead the daily operations of our supermarket. The General Manager will be responsible for delivering exceptional customer experience, ensuring efficient store operations, maximizing sales and profitability, and leading a high-performing team. This role is ideal for someone with strong retail management experience, a hands-on leadership style, and a deep understanding of grocery retail trends.

Key Responsibilities Includes

• Improve profit and attain sales target of the supermarket
• Deal with all complaints, queries, and other related customer service issues
• Recruit and interview new staff for the supermarket
• Organize training, orientation, and supervise all departmental managers
• Organize holidays
• Oversee receiving orders and stock control
• Assign and schedule tasks for specific employees and also follow up on the results they generate
• Complete all the operational requirements of the store
• Appraise, monitor, and plan tasks to be given to individual staff members
• Discipline, counsel, and coach employees to maintain positive result generation
• Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
• Recognize future and present requirements by customers
• Establish good rapport with existing and potential customers
• Collaborate with other members of staff that have good understanding about service requirements
• Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
• Study trends, authorize clearance sales and also determine all required sales promotions
• Review merchandising by formulating pricing policies
• Identify profitability ratio by studying financial statements and operating statements
• Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.

Job Requirements

• Educational qualification: Foundation Degree in Retail Management, HND/HNC in Retail Management or Diploma in Retail Business
• Possess excellent verbal and written communication skills
• Ability to relate cordially with clients
• Possess management proficiency
• Ability to plan and execute strategic sales processes
• Ability to deliver result copiously
• Ability to manage other staff members
• Possess excellent specific market knowledge
• Possess IT and accounting proficiency
• Ability to work under pressure
• Ability to lead a team
• Ability to multitask.

Working at JDass Corp. means working in an environment that supports your entrepreneurial spirit, provides you with a foundation for growth, and embraces your ideas and expertise.