Property Tax & Utility Representative 1
About the role
As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.
Employment Status
Union - CUPE Local 402 - Regular Full-Time
Scope
The Property Tax & Utility Representative 1 is responsible for clerical, cashiering and customer service duties related to the collection of various municipal revenues at various City locations.
The work involves interaction with the public in a high transaction environment. To maintain positive public relations, interpersonal and customer service skills will be important especially at times when circumstances are strained.
Responsibilities
Performs data entry and collection of Property Tax and Utility bills.
Processes payments for property taxes, utilities and other city revenues using established deposit procedures.
Communicates factual property tax and utility information.
Applies departmental policies and relevant legislation for the public at the front counter, over the phone or via correspondence.
Performs other job related duties as assigned.
Qualifications
Completed Grade 12 supplemented by introductory business & accounting courses.
Minimum of 2 years of recent city experience.
Knowledge of the activities of other departments and previous cashiering experience is required.
An equivalent combination of education and experience may be considered.
Courses related to customer service and conflict resolution is preferred.
Additionally, t he successful candidate must communicate effectively both orally and in writing, succeed under the pressure of deadlines within a dynamic environment and h ave working knowledge of property tax and utility functions, including procedures and policies and have knowledge of relevant Municipal and Provincial legislation, including City of Surrey by-laws. The ability to work within a team setting and with computer applications is also required.
Other Information
Number of Job Openings: 1
Pay Grade: 14
Hourly Rate: $31.53/hour (2024 Rates) Steps Hourly Rate Step 1 $31.53 Step 2 (6 Months) $31.97 Step 3 (18 Months) $32.90 Step 4 (30 Months) $33.50
Conditions of Employment
This position requires completion of a Police Information Check.
Successful applicants must provide proof of qualifications.
Closing Date
This job will be posted until August 20, 2025.
Our Values
Integrity - Service - Teamwork - Innovation - Community
About City of Surrey
We are one of the fastest growing, culturally diverse cities in Canada. We are a forward thinking, globally recognized leader in building vibrant, sustainable communities through technology and innovation.
Our combination of entrepreneurial approach, big city resources, and remarkable growth have given us opportunities to build an inclusive and sustainable city where people can live, work and play.
Social Media Terms of Use: http://bit.ly/COSTerms
Property Tax & Utility Representative 1
About the role
As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.
Employment Status
Union - CUPE Local 402 - Regular Full-Time
Scope
The Property Tax & Utility Representative 1 is responsible for clerical, cashiering and customer service duties related to the collection of various municipal revenues at various City locations.
The work involves interaction with the public in a high transaction environment. To maintain positive public relations, interpersonal and customer service skills will be important especially at times when circumstances are strained.
Responsibilities
Performs data entry and collection of Property Tax and Utility bills.
Processes payments for property taxes, utilities and other city revenues using established deposit procedures.
Communicates factual property tax and utility information.
Applies departmental policies and relevant legislation for the public at the front counter, over the phone or via correspondence.
Performs other job related duties as assigned.
Qualifications
Completed Grade 12 supplemented by introductory business & accounting courses.
Minimum of 2 years of recent city experience.
Knowledge of the activities of other departments and previous cashiering experience is required.
An equivalent combination of education and experience may be considered.
Courses related to customer service and conflict resolution is preferred.
Additionally, t he successful candidate must communicate effectively both orally and in writing, succeed under the pressure of deadlines within a dynamic environment and h ave working knowledge of property tax and utility functions, including procedures and policies and have knowledge of relevant Municipal and Provincial legislation, including City of Surrey by-laws. The ability to work within a team setting and with computer applications is also required.
Other Information
Number of Job Openings: 1
Pay Grade: 14
Hourly Rate: $31.53/hour (2024 Rates) Steps Hourly Rate Step 1 $31.53 Step 2 (6 Months) $31.97 Step 3 (18 Months) $32.90 Step 4 (30 Months) $33.50
Conditions of Employment
This position requires completion of a Police Information Check.
Successful applicants must provide proof of qualifications.
Closing Date
This job will be posted until August 20, 2025.
Our Values
Integrity - Service - Teamwork - Innovation - Community
About City of Surrey
We are one of the fastest growing, culturally diverse cities in Canada. We are a forward thinking, globally recognized leader in building vibrant, sustainable communities through technology and innovation.
Our combination of entrepreneurial approach, big city resources, and remarkable growth have given us opportunities to build an inclusive and sustainable city where people can live, work and play.
Social Media Terms of Use: http://bit.ly/COSTerms