About the role
Location: Markham, Ontario
Job Description What is the role? The Manager - Franchise Accounting will be responsible for leading the Franchise accounting, reporting and billing. The position also requires maintaining good relationships with the franchisees and with the internal teams such as Store Operations, IT and other internal departments to address the operational or financial inquiries from Franchisees.
Billing Department Management, Analysis and Review - 40%
- Manage and provide ongoing leadership and training to the Billing department staff including supervising 1 senior financial analyst, 1 financial analyst and 4 billing clerks
- Ensure completion of billings and timely and accurate collection via EFT daily
- Resolve internal and external customer inquiries and provide recommendations
- Review month end journal entries, reconciliations and accruals
- Prepare/review Year End schedules and work with Auditor as needed
- Review cutoff and final billings and oversee buyback/conversion processes
- Review Franchise Fee renewal and collection, ensure franchise fee amortization is according to accounting standards.
- Manage and track franchise billing activities and follow up on outstanding invoices paid on behalf of franchisees (i.e. Maintenance, marketing, etc.)
- Review Manual Invoices and Credit Memos to apply seasonal deals or as required
- Review the setup and change % based charges and weekly charges for franchisees in NAV
Franchise Accounting – 40%
- Franchise Department Lead on all Franchising Issues
- Co-ordinate, manage and review franchisee invoices for takeovers, resales and store renovations and establish related GL entries
- Prepare store buyback pricing and co-ordinate the payment of buyback transactions
- Review proforma store analysis and produce sales data for Franchising Department
- Monitor and reconcile franchise receivables
- Prepare and present finance training for new franchisees
- Liaise with Real Estate, Franchising Dept., AP, Fixed asset group and billing staff as needed
- Address franchisee enquiries as needed
Projects, Reporting and Analysis – 20%
- Review various regular reports and analysis including OP percentages, expired goods reports, quarterly gift card liability and leakage, etc.
- Prepare quarterly total franchisees’ rewards report
- Various other analysis as needed to support Franchise Operations and the other internal teams
- Review sales tax standards on an as needed basis to support business needs
- Other ad hoc projects/analysis as needed
What will you need to succeed? Education and Experience
- Bachelor’s Degree in Accounting or Finance
- CPA/MBA preferred
- 6-8 years of Accounting or Finance working experience
Knowledge and Skills
- Advanced skills in MS Office (Excel, Outlook, and PowerPoint)
- Exposure to Microsoft Navision or other ERP system an asset
- Excellent analytical, problem-solving, and communication skills.
- Strong attention to detail and ability to work under tight deadlines.
- Ability to work independently, and collaboratively across departments and with senior leadership.
About Pet Valu
As Canada’s largest pet retailer, we’re dedicated to strengthening the bond between Devoted Pet Lovers and their pets. From guiding new pet parents to creating a lifetime of memorable moments, love lives here™ in everything we do.
With nearly 50 years of animal care expertise, Pet Valu has grown to a network of 800+ neighbourhood stores across Canada, delivering knowledgeable customer care and premium products to support every pet’s journey. Our modern corporate office and state-of-the-art distribution centers allow us to efficiently serve these communities, ensuring consistency and top-quality service at every location.
Pet Valu is committed to fostering an open, equitable and inclusive workplace culture. Central to this is our aspiration to have our corporate ACE and franchisee staff reflect the diversity of the devoted pet lovers and neighbourhoods we serve. To demonstrate our commitment, we conduct a search for diverse candidates for all senior leadership positions, as well as potential director nominees for election to our Board.
We’re also proud to support local pet rescues and charities through our Companions for Change™ program, which has so far raised over $31 million, sponsored 200+ Dog Guides teams, and helped find forever homes for over 47,000 pets.
Headquartered in Markham, Ontario, Pet Valu trades on the Toronto Stock Exchange (TSX: PET). Find open opportunities on our careers page at petvalu.ca/careers.
About the role
Location: Markham, Ontario
Job Description What is the role? The Manager - Franchise Accounting will be responsible for leading the Franchise accounting, reporting and billing. The position also requires maintaining good relationships with the franchisees and with the internal teams such as Store Operations, IT and other internal departments to address the operational or financial inquiries from Franchisees.
Billing Department Management, Analysis and Review - 40%
- Manage and provide ongoing leadership and training to the Billing department staff including supervising 1 senior financial analyst, 1 financial analyst and 4 billing clerks
- Ensure completion of billings and timely and accurate collection via EFT daily
- Resolve internal and external customer inquiries and provide recommendations
- Review month end journal entries, reconciliations and accruals
- Prepare/review Year End schedules and work with Auditor as needed
- Review cutoff and final billings and oversee buyback/conversion processes
- Review Franchise Fee renewal and collection, ensure franchise fee amortization is according to accounting standards.
- Manage and track franchise billing activities and follow up on outstanding invoices paid on behalf of franchisees (i.e. Maintenance, marketing, etc.)
- Review Manual Invoices and Credit Memos to apply seasonal deals or as required
- Review the setup and change % based charges and weekly charges for franchisees in NAV
Franchise Accounting – 40%
- Franchise Department Lead on all Franchising Issues
- Co-ordinate, manage and review franchisee invoices for takeovers, resales and store renovations and establish related GL entries
- Prepare store buyback pricing and co-ordinate the payment of buyback transactions
- Review proforma store analysis and produce sales data for Franchising Department
- Monitor and reconcile franchise receivables
- Prepare and present finance training for new franchisees
- Liaise with Real Estate, Franchising Dept., AP, Fixed asset group and billing staff as needed
- Address franchisee enquiries as needed
Projects, Reporting and Analysis – 20%
- Review various regular reports and analysis including OP percentages, expired goods reports, quarterly gift card liability and leakage, etc.
- Prepare quarterly total franchisees’ rewards report
- Various other analysis as needed to support Franchise Operations and the other internal teams
- Review sales tax standards on an as needed basis to support business needs
- Other ad hoc projects/analysis as needed
What will you need to succeed? Education and Experience
- Bachelor’s Degree in Accounting or Finance
- CPA/MBA preferred
- 6-8 years of Accounting or Finance working experience
Knowledge and Skills
- Advanced skills in MS Office (Excel, Outlook, and PowerPoint)
- Exposure to Microsoft Navision or other ERP system an asset
- Excellent analytical, problem-solving, and communication skills.
- Strong attention to detail and ability to work under tight deadlines.
- Ability to work independently, and collaboratively across departments and with senior leadership.
About Pet Valu
As Canada’s largest pet retailer, we’re dedicated to strengthening the bond between Devoted Pet Lovers and their pets. From guiding new pet parents to creating a lifetime of memorable moments, love lives here™ in everything we do.
With nearly 50 years of animal care expertise, Pet Valu has grown to a network of 800+ neighbourhood stores across Canada, delivering knowledgeable customer care and premium products to support every pet’s journey. Our modern corporate office and state-of-the-art distribution centers allow us to efficiently serve these communities, ensuring consistency and top-quality service at every location.
Pet Valu is committed to fostering an open, equitable and inclusive workplace culture. Central to this is our aspiration to have our corporate ACE and franchisee staff reflect the diversity of the devoted pet lovers and neighbourhoods we serve. To demonstrate our commitment, we conduct a search for diverse candidates for all senior leadership positions, as well as potential director nominees for election to our Board.
We’re also proud to support local pet rescues and charities through our Companions for Change™ program, which has so far raised over $31 million, sponsored 200+ Dog Guides teams, and helped find forever homes for over 47,000 pets.
Headquartered in Markham, Ontario, Pet Valu trades on the Toronto Stock Exchange (TSX: PET). Find open opportunities on our careers page at petvalu.ca/careers.