I. Job Summary

This hybrid outside sales role focuses on building and expanding relationships with public sector clients across Ontario. The position uses a consultative approach to drive sales, retain existing accounts and secure favorable contracts. Acting as a trusted representative for municipalities and community stakeholders the role supports the needs of the municipalities as well as the works with internal operations. Assists in establishing and maintaining effective working relationships with WM's operations in cities, city groups, and other entities to ensure that contracts are executed as intended. Travel within Ontario is required.

II. Essential Duties and Responsibilities

• Contract Management: Oversee existing contracts including relationship maintenance, terms, service offerings, pricing, extensions and compliance.

• Customer & Community Engagement: Maintain strong customer relationships through public events, City council meetings and outreach programs. Conduct community educational and informational sessions as required.

• Sales Growth: use available tools to identify prospects, make calls and conduct meetings to influence bids and expand WM’s market share.

• Cross -Functional Coordination: Work collaboratively with other internal teams to meet service and contract expectations.

• Strategic Development: Create strategies to strengthen/deepen service offerings and increase WM’s market share, and shape RFP’s to align with WM’s value propositions.

• Revenue Optimization: Collaborate with the contract compliance manager to ensure contract audit and revenue acceleration tools have been utilized to maximize renewals and growth opportunities.

• Community Partnerships: Develop community partnerships with elected officials and key community stakeholders to generate positive publicity and community impact.

• Bid Management: Lead bid responses, including pricing analysis, reporting and required documentation in a timely and efficient manner to ensure competitive bids are submitted on WM’s behalf.

• Marketing & Retention: Develop marketing strategies that identify retention and growth opportunities that include supporting strategies, with clear timelines and resources.

• Continuous Learning: Participate in ongoing company training to enhance skills.

III. Qualifications

A. Required Qualifications

• Associate's Degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or five or more years of previous applicable experience in government relations, outside sales, public service, or related field.

• 5 years or more of previous applicable experience

• Proven ability to manage contracts, influence bids, and build strong partnerships with public sector entities.

B. Preferred Qualifications

• Bachelor's Degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or similar area of study, and five or more years of previous applicable experience.

• Experience with CRM software (Salesforce), MS Office and Teams

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.