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Thermo King Eastern Canada logo

Senior Parts Advisor - Ottawa

Ottawa, ON
Senior Level

Top Benefits

Paid vacation days
Life and dependent life insurance
Long-term disability and AD&D coverage

About the role

Vars Ottawa

Want to work with an industry leader in transport refrigeration? Discover what it means to work with one of the worlds most innovative and diversified companies.

Thermo King Eastern Canada sells services and reconditions all major brands of transport equipment to manage temperature control environments for food and other perishables. We are a fast growing company looking to add an additional, and exceptional, Senior Parts Advisor to join our winning team.

Benefits of being on a winning team:

  • Paid Vacation
  • Life & Dependent Life Insurance
  • Long Term Disability and AD&D
  • Competitive Medical, Dental, and Vision Insurance Package
  • Employee & Family Assistance Program
  • RRSP Program
  • Career Advancement Opportunities & Training
  • Referral Bonus Program

Responsibilities would include:

  • Maintain adequate inventory levels.
  • Track and analyze inventory turns with a focus on ways to implement improvements to optimize turn rates
  • Mentor, train, and support junior and new parts staff, providing guidance on processes, best practices, and system usage
  • Support compliance with company policies and industry standards, including safety, storage, and documentation requirements
  • Assume full ownership of all inventory management processes, including annual physical inventory, reconciliation activities, and continuous process improvements
  • Lead and oversee regular cycle counts, ensuring accuracy, compliance, and timely resolution of variances.
  • Supports technicians and service advisors in securing required parts to complete work orders
  • Provide counter support for parts issues to shop technicians and walk in customers.
  • Provide phone support to customers regarding parts
  • Occasional delivery of parts as required
  • Source non-stock parts for service jobs
  • Receiving and stocking parts for shop and service vehicles
  • Maintain accurate control of pending orders/receipts
  • Is proficient with computers and can analyze and interpret basic parts department reports, perform internet searches and look up parts catalog
  • Prepare requisition orders to replenish parts and supplies
  • Prepare and track parts invoices
  • Documenting and reporting discrepancies in the inventory system

The successful candidate will have …

  • High school diploma or equivalent required
  • 3+ years of experience in Parts or Service departments in trucking or automotive industries.
  • Experience maintaining inventory and tracking / analyzing inventory turns
  • G License
  • Excellent interpersonal communication skills
  • Problem-solving and critical thinking skills
  • Tech Savvy and has the ability to analyze and interpret basic parts department reports, perform internet searches and look up parts catalog.

READY TO START YOUR CAREERS AT THERMO KING EASTERN CANADA

Join us at Thermo King

At Thermo King, we believe our progress begins with our team members. We are dedicated to providing a supportive work environment, continuous training, and opportunities for career advancement. If you’re motivated, self-driven, and eager to support mechanics and customers in the trucking and transportation industry, we want to hear from you!

We thank all applicants; however, only those selected for an interview will be contacted. Upon request, disability-related accommodations are available for all candidates in the selection process.

As per “Working for Workers Seven Act, 2025 (Bill 30)” this job posting is for an existing vacancy and AI is not used in the hiring process.

About Thermo King Eastern Canada

Machinery Manufacturing
201-500

Thermo King of Eastern Canada services all of eastern Canada from Ontario East.

With locations in Moncton, NB, Truro, NS, Quebec City, Qc, St Laurent, QC, Boucherville, QC, Les Coteaux, QC, Ottawa, ON, Kingston, ON, Mississauga, ON, Ayr, ON and Chatham, ON we provide the transportation industry with refrigeration technology, parts and service.

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