About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

As a   Commercial Banking Account Manager , you will provide high-quality business advice and service to our members, helping them achieve their financial goals while supporting social, environmental, and community impact transactions. You’ll manage a portfolio of business members, assess credit risk, and collaborate across divisions to source and grow impact opportunities.

This is a   Full-time, Permanent

  role reporting directly to the   Manager, Commercial Banking .

A typical day would involve:

• Assess, anticipate, and respond to member needs to maximize the Commercial Banking offer
• Monitor assigned portfolio, identify credit risk, and recommend appropriate actions
• Provide accurate and complete information to support high-quality credit applications
• Source, develop, and maintain new and existing member relationships to achieve divisional goals
• Collaborate across divisions to identify and grow community impact opportunities
• Conduct annual reviews and monitor documentation to mitigate Money Laundering/Terrorist Financing risks
• Recommend and submit sound credit applications in accordance with Vancity’s guidelines

You Are:

• A strategic thinker
  • You understand the financial industry and can assess risks and opportunities.
• A strong communicator
  • You provide specialized advice and build trusted relationships.
• Organized and analytical
  • You plan effectively and use data to inform decisions.
• Mission-driven
  • You’re passionate about supporting social enterprises and community impact.
• Collaborative
  • You work across teams to deliver holistic solutions to members.

You Have:

• Undergraduate degree or university level diploma in Finance, Economics, Accounting or Business Administration
• A minimum of 3 years of experience in managing business accounts and portfolios
• Demonstrated experience in commercial lending
• Strong skills in developing and maintaining new and existing client relationships
• Strong interpersonal and communication skills
• Knowledge of Vancity’s policies, procedures, strategies, and programs

Bonus Points:

• Exposure to mission-aligned member relationships and social enterprise activity
• Board-level involvement or governance experience
• Planning and coordination skills to develop and deliver services
• Problem-solving and decision-making abilities to assess risks and develop solutions
• Research and analytical skills to evaluate trends and recommend actions

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.  

Pay Rate : The base salary range for this role begins at $85,000, plus incentive and commission-based pay . Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until filled

We offer:     

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs
• New employees receive between three and four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.