Job Description Appointment Coordinator-Auto Haus Volkswagen Looking for a Career Path Into Service Advising? At Auto Haus Volkswagen, we're not just hiring an Appointment Coordinator. We're developing future Service Advisors. If you enjoy helping people, thrive in a fast-paced environment, and want to build a long-term career in the automotive industry, this could be the opportunity you've been waiting for. Through hands-on mentorship from dealership leadership, real-world training, and ongoing development, you'll gain exposure to the service department while building the skills needed to grow into a Service Advisor role. This is more than a job. It's a career path. Why This Opportunity Stands Out A Clear Path to Growth Many people are looking for a way to break into the automotive industry but don't know where to start. At Auto Haus Volkswagen, you'll work closely with experienced leaders who are committed to helping you grow. Through structured mentorship and hands-on learning, you'll gain valuable experience and develop the skills needed to advance your career. Learn From Experienced Leaders Our mentorship program is led directly by dealership leadership, giving you access to real-world coaching, practical experience, and support from people who have successfully built careers in the industry. Join a Team That Invests in People We believe great careers are built through training, mentorship, and opportunity. You'll be surrounded by a team that values growth, collaboration, and helping people succeed. What You'll Do Schedule service appointments, confirmations, and customer follow-ups Review upcoming appointments and coordinate with the parts department to ensure everything is prepared in advance Check for outstanding recalls and review applicable warranty coverage Arrange alternate transportation options when required Respond to customer calls and emails professionally and efficiently Collect and process payments according to dealership procedures Deliver exceptional customer service and help create a seamless service experience for every guest What You Bring Customer service experience with a passion for helping people Excellent verbal and written communication skills Strong organizational and multitasking abilities High attention to detail and accuracy Comfortable learning and working with technology Positive attitude and desire to grow professionally Interest in building a long-term career within the automotive industry What We Offer Training and Development Through Go Auto University, leadership mentorship, and hands-on experience, you'll gain the tools and support needed to continue advancing your career. Career Growth Opportunities This role is designed to develop future Service Advisors. Ask us about team members who started in similar positions and have grown their careers within Go Auto. Industry-Leading Benefits Comprehensive health and dental coverage, a health spending account, and vacation time that grows with your career. Start with three weeks after your first year, four weeks after five years, and five weeks after ten years. Employee Investment Program Become invested in the company's success through our Employee Investment Program, offering a guaranteed annual return of up to 10%, with the opportunity to earn up to 16% based on company performance. Join a Company With Momentum As part of Go Auto, you'll join one of North America's fastest-growing automotive groups, creating exciting opportunities for ambitious people who want to learn, grow, and build meaningful careers. Ready to Take the First Step? If you're looking for an opportunity to learn, grow, and build a future in the automotive industry, we'd love to hear from you. Apply today and discover where a career at Auto Haus Volkswagen can take you. We don't build jobs. We build careers. Ask us about some of our many success stories during your interview.