Sales Coordinator, Parts & Service Support
Top Benefits
About the role
WHO WE ARE:
As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the US. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE is a proud subsidiary of Federal Signal Corporation.
_____________________________________________________________________________________
Sales Coordinator, Parts & Service Support
We’re seeking a Sales Coordinator who is responsible for supporting sales activities across both Tier 2 Parts and Equipment product lines. This role involves preparing quotes, managing inventory, coordinating with internal teams, and supporting outside Customer Service and Parts & Service Sales Representatives (PSSRs). The successful candidate will play a key role in executing end-to-end sales processes, maintaining accurate documentation, and contributing to sales strategies and forecasting. This position will report to the PSSR Manager.
**BRANCH:**Ottawa, Ontario
**WORK ENVIRONMENT:**Office
EMPLOYMENT TYPE:
-
1 NEW Position!
-
4 days in-office, 1 day work-from-home
-
Permanent
TOTAL REWARDS OVERVIEW:
-
Base Salary + Annual Bonus Opportunity
-
Annual Performance Review Program
-
Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
-
Vacation & Paid Personal days
-
Employer Matching Retirement Savings Plan
ABOUT YOU:
-
Advanced verbal and written communication skills
-
Exceptional organizational and customer service skills
-
Strong attention to detail and ability to meet tight deadlines
-
Ability to work collaboratively across departments
POSITION REQUIREMENTS/QUALIFICATIONS:
Education/Certification:
- Business Diploma considered an asset
- Valid driver’s license with a clean driver’s abstract
Experience:
-
2+ years’ experience in a Sales Administrator or Inside Sales role
-
Experience using MS Office Suite, with proficiency in Microsoft Word, Excel, and Outlook
-
Familiarity with internet research tools and CRM systems
-
Experience supporting sales teams, preparing quotes, and processing orders
-
Exposure to heavy equipment or mechanical environments considered an asset
-
Experience using a Customer Relationship Management (CRM) system
-
Bilingual (English/French) is an asset.
POSITION RESPONSIBILITIES:
Sales & Quoting
- Prepare and provide timely, accurate quotations for Tier 2 parts products
- Become the product specialist in understanding how to configure the interchangeable bodies/sewer inspection equipment.
- Create sales agreements, bid specs, delivery documents, and sell sheets.
- Fulfill requirements for tender bids, including scheduling calls, gathering information, obtaining approvals, and submitting documentation.
- Liaise with chassis dealers and manufacturers to request quotes and specs.
- Update cost sheet templates based on vendor pricing changes and PSSR quote templates.
Order & Inventory Management
- Conduct order entry for new Tier 2 parts and equipment sales.
- Make stock forecasting recommendations based on branch demand and create replenishment orders.
- Track units ordered through manufacturers and monitor lead times.
- Manage and track demo units and stock units across branches.
- Maintain up-to-date records including specifications, photos, and sales documentation.
Collaboration & Communication
- Work closely with internal teams (Service, Logistics, Asset Management) to ensure product availability and customer satisfaction.
- Collaborate with PSSRs to maximize sales opportunities and maintain the Hot List.
- Provide stakeholders with updates throughout the sales process.
- Participate in regular team meetings and provide status updates.
Reporting & Analysis
-
Monitor sales performance and provide regular reporting and forecasting.
-
Conduct product research and escalate pricing/availability issues as needed.
Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition
____________________________________________________________________________________
If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify Human Resources in advance and we will provide applicable accommodation.
______________________________________________________________________________
#CANJJE
About Joe Johnson Equipment
Joe Johnson Equipment is Canada’s largest and one of North America’s leading infrastructure-maintenance equipment suppliers. JJE proudly serves municipalities, contractors, haulers and industrial companies in Canada and the U.S. JJE has a long-standing reputation for distributing industry-leading products through its national branch network with a keen focus on customer support.
We sell, rent, lease and service new and used Refuse & Recycling Collection Vehicles, Industrial Vacs, Street Sweepers, Sewer Equipment, Camera Systems, Sewer Nozzles, Vacuum Excavators, Street Flushers, Mowers and D.O.T. Liquid Vacuum Trucks.
JJE can provide you with Preventative Maintenance Programs, Parts & Service, and Product Support from our Factory-Trained and Licensed Technicians. With fully equipped 24/7 Service Facilities across Canada and the United States of America, we have you covered!
Joe Johnson Equipment est le plus important au Canada et l’un des principaux fournisseurs d’équipement d’entretien des infrastructures en Amérique du Nord. JJE sert fièrement les municipalités, les entrepreneurs, les transporteurs et les entreprises industrielles au Canada et aux États-Unis JJE a une réputation de longue date pour la distribution de produits de pointe par le biais de son réseau national de succursales avec un accent particulier sur le soutien à la clientèle.
Nous vendons, louons, louons et entreservons des véhicules de collecte de déchets et de recyclage neufs et usagés, des vacs industriels, des balayeuses de rue, de l’équipement d’égout, des systèmes de caméras, des buses d’égout, des excavatrices à vide, des chasseuses de rue, des tondeuses et des camions à vide liquide D.O.T.
JJE peut vous fournir des programmes de maintenance préventive, des pièces et des services, ainsi qu’un support produit de nos techniciens formés en usine et agréés. Avec des installations de service 24/7 entièrement équipées au Canada et aux États-Unis d’Amérique, nous avons ce qu’il vous faut!
Sales Coordinator, Parts & Service Support
Top Benefits
About the role
WHO WE ARE:
As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the US. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE is a proud subsidiary of Federal Signal Corporation.
_____________________________________________________________________________________
Sales Coordinator, Parts & Service Support
We’re seeking a Sales Coordinator who is responsible for supporting sales activities across both Tier 2 Parts and Equipment product lines. This role involves preparing quotes, managing inventory, coordinating with internal teams, and supporting outside Customer Service and Parts & Service Sales Representatives (PSSRs). The successful candidate will play a key role in executing end-to-end sales processes, maintaining accurate documentation, and contributing to sales strategies and forecasting. This position will report to the PSSR Manager.
**BRANCH:**Ottawa, Ontario
**WORK ENVIRONMENT:**Office
EMPLOYMENT TYPE:
-
1 NEW Position!
-
4 days in-office, 1 day work-from-home
-
Permanent
TOTAL REWARDS OVERVIEW:
-
Base Salary + Annual Bonus Opportunity
-
Annual Performance Review Program
-
Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
-
Vacation & Paid Personal days
-
Employer Matching Retirement Savings Plan
ABOUT YOU:
-
Advanced verbal and written communication skills
-
Exceptional organizational and customer service skills
-
Strong attention to detail and ability to meet tight deadlines
-
Ability to work collaboratively across departments
POSITION REQUIREMENTS/QUALIFICATIONS:
Education/Certification:
- Business Diploma considered an asset
- Valid driver’s license with a clean driver’s abstract
Experience:
-
2+ years’ experience in a Sales Administrator or Inside Sales role
-
Experience using MS Office Suite, with proficiency in Microsoft Word, Excel, and Outlook
-
Familiarity with internet research tools and CRM systems
-
Experience supporting sales teams, preparing quotes, and processing orders
-
Exposure to heavy equipment or mechanical environments considered an asset
-
Experience using a Customer Relationship Management (CRM) system
-
Bilingual (English/French) is an asset.
POSITION RESPONSIBILITIES:
Sales & Quoting
- Prepare and provide timely, accurate quotations for Tier 2 parts products
- Become the product specialist in understanding how to configure the interchangeable bodies/sewer inspection equipment.
- Create sales agreements, bid specs, delivery documents, and sell sheets.
- Fulfill requirements for tender bids, including scheduling calls, gathering information, obtaining approvals, and submitting documentation.
- Liaise with chassis dealers and manufacturers to request quotes and specs.
- Update cost sheet templates based on vendor pricing changes and PSSR quote templates.
Order & Inventory Management
- Conduct order entry for new Tier 2 parts and equipment sales.
- Make stock forecasting recommendations based on branch demand and create replenishment orders.
- Track units ordered through manufacturers and monitor lead times.
- Manage and track demo units and stock units across branches.
- Maintain up-to-date records including specifications, photos, and sales documentation.
Collaboration & Communication
- Work closely with internal teams (Service, Logistics, Asset Management) to ensure product availability and customer satisfaction.
- Collaborate with PSSRs to maximize sales opportunities and maintain the Hot List.
- Provide stakeholders with updates throughout the sales process.
- Participate in regular team meetings and provide status updates.
Reporting & Analysis
-
Monitor sales performance and provide regular reporting and forecasting.
-
Conduct product research and escalate pricing/availability issues as needed.
Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition
____________________________________________________________________________________
If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify Human Resources in advance and we will provide applicable accommodation.
______________________________________________________________________________
#CANJJE
About Joe Johnson Equipment
Joe Johnson Equipment is Canada’s largest and one of North America’s leading infrastructure-maintenance equipment suppliers. JJE proudly serves municipalities, contractors, haulers and industrial companies in Canada and the U.S. JJE has a long-standing reputation for distributing industry-leading products through its national branch network with a keen focus on customer support.
We sell, rent, lease and service new and used Refuse & Recycling Collection Vehicles, Industrial Vacs, Street Sweepers, Sewer Equipment, Camera Systems, Sewer Nozzles, Vacuum Excavators, Street Flushers, Mowers and D.O.T. Liquid Vacuum Trucks.
JJE can provide you with Preventative Maintenance Programs, Parts & Service, and Product Support from our Factory-Trained and Licensed Technicians. With fully equipped 24/7 Service Facilities across Canada and the United States of America, we have you covered!
Joe Johnson Equipment est le plus important au Canada et l’un des principaux fournisseurs d’équipement d’entretien des infrastructures en Amérique du Nord. JJE sert fièrement les municipalités, les entrepreneurs, les transporteurs et les entreprises industrielles au Canada et aux États-Unis JJE a une réputation de longue date pour la distribution de produits de pointe par le biais de son réseau national de succursales avec un accent particulier sur le soutien à la clientèle.
Nous vendons, louons, louons et entreservons des véhicules de collecte de déchets et de recyclage neufs et usagés, des vacs industriels, des balayeuses de rue, de l’équipement d’égout, des systèmes de caméras, des buses d’égout, des excavatrices à vide, des chasseuses de rue, des tondeuses et des camions à vide liquide D.O.T.
JJE peut vous fournir des programmes de maintenance préventive, des pièces et des services, ainsi qu’un support produit de nos techniciens formés en usine et agréés. Avec des installations de service 24/7 entièrement équipées au Canada et aux États-Unis d’Amérique, nous avons ce qu’il vous faut!