Who you are

• This position is ideal for someone with a strong foundation in marketing campaign execution, project management, stakeholder orchestration and email marketing
• 2–4 years of experience in marketing campaign executions
• Strong project management and cross-functional collaboration skills
• Experience with email marketing platforms and basic knowledge of email journey creation
• Excellent writing and editing skills with attention to detail
• Familiarity with cloud or developer-focused technologies is a plus

What the job involves

• We’re seeking a highly organized and detail-oriented Marketing Program Associate to support the Self-Service Cloud (SSC) team
• In this role, you will collaborate closely with the SSC Program Lead to help execute integrated marketing initiatives that drive adoption and engagement across our Hosted and Serverless Cloud offerings
• Help assess resourcing needs for interactive content and creative requests across campaigns and programs
• Track requests and timelines to ensure the timely delivery of marketing assets
• Align with brand tone and messaging guidelines to ensure consistency across all deliverables
• Provide regular status updates and surface blockers
• Manage vendors and billings processes
• Coordinate with product marketing and other content teams to source messaging and update existing email assets
• Collaborate with marketing operations to ensure email journeys are clear, effective, and conversion-oriented
• Manage version control and coordinate changes from stakeholders
• Monitor metrics and share reports, learnings, and best practices with stakeholders
• Maintain the chatbot content and version control
• Coordinate with vendors to execute the chatbot
• Monitor performance and troubleshoot by leveraging cross-functional teams

Benefits

• Toast to your health: Fully paid health coverage for you and your family, in many locations
• Craft your calendar: Flexible location and schedule for most roles
• Create space for you: Distributed by design workforce, plus generous number of vacation days each year
• Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits
• Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about
• Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent)