Are you a leader ready to shape the future of Fort Edmonton Park? We're seeking a dynamic Operations Manager to oversee all aspects of our vibrant site, reporting directly to the Director. This pivotal role manages a substantial expense budget and leads a dedicated team of permanent and non-permanent/part-time employees. You'll be instrumental in driving revenue, coordinating key outcome areas, and ensuring exceptional facility and site operations. This includes direct supervision of team leaders, spearheading emergency preparedness, fostering a safe workplace, and managing critical areas like, animal welfare, strategic planning, environmental initiatives, and financial oversight. You'll contribute facility-specific expertise to capital development and master plans,, and collaborate across all business units to coordinate operations and events.

Join us in cultivating a healthy, respectful, and productive staff culture while ensuring Fort Edmonton Park's operations, facilities, and management not only meet but exceed Alberta Government and National Museum Standards, delivering high-quality programs and services to our visitors!

What will you do?

• Provide operational and technical oversight at each facility
• Offer timely decisions, direction, advice, and guidance to employees, ensuring equitable distribution of work
• Build a healthy and respectful workplace culture, encouraging staff growth, development, motivation, and empowerment
• Evaluate and adjust workloads, resources, and priorities to meet departmental expectations
• Ensure coordinated, monitored, measured, and evaluated employee activities for high-performing teams
• Coach staff in problem-solving related to program and service development to achieve Fort Edmonton Park goals
• Oversee unit performance management, including investigations of misconduct and disciplinary actions
• Develop learning plans for employees, including ongoing mentoring and empowerment
• Recruit, hire, and train staff for various positions to ensure a suitable and stable workforce
• Manage and strategically oversee building asset maintenance, inventory, rolling stock, heritage programs (train, rail, gardens, agriculture, livestock, midway), site safety and security, and vegetation management
• Conform with operational and legislative requirements and align policies with City/Department/Branch goals
• Provide clear direction and vision for facility operations and site coordination, including business planning, performance indicators, and financial plans

Qualifications:

• Undergraduate degree or equivalent in Recreation or Museum Administration, Business, Arts, Horticulture, Science or other related discipline
• Minimum 5 years supervisory/management experience in recreation, facility management or other related discipline within a large complex organization
• Experience and skills in staff management, facility operations, financial management, labour relations, problem solving and strategic planning

Skills required for success:

• Staff Management and Leadership: Proven ability to supervise, direct, coach, mentor, and evaluate program managers and coordinators, fostering high-performing teams and a positive work culture. This includes experience in recruitment, hiring, retention, and addressing labor relations issues
• Program and Service Development: Demonstrated skills in problem-solving for program and service development, ensuring efficient and cost-effective management that aligns with organizational vision, mission, and targets
• Communication and Stakeholder Engagement: Expertise in collaborating with internal and external stakeholders, including communications partners and diverse community groups, to amplify program awareness and respond to varied needs. This also involves representing management in grievance hearings
• Financial and Operational Oversight: Capability to manage unit financials, respond to variances, meet approved budgets, and establish performance indicators for operational excellence and optimizing program and facility performance
• Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
• Embracing a culture of equity, diversity, reconciliation and inclusion
• Applicants may be tested

Conditions of employment & work environment:

• Up to: 1 permanent full-time position
• Hours of work: 36.9 hours per week, Monday - Friday
• Salary: $105,668.31 - $132,083.940 (Annually)
• This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
• This position is eligible for the EDO program (Earned Day Off)
• Hire is dependent upon a Police Information Check, including a Vulnerable Sector check satisfactory to the City of Edmonton and is a requirement of this position, there may be a cost associated with this requirement

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca . Learn more about our benefits https://bit.ly/COEbenefits . Talent sourced through this process may be considered for similar opportunities within the City of Edmonton.

Recruitment Consultant: AS/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Métis Nation.