Sales - Customer Service Rep - CN
Top Benefits
About the role
Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.
As part of the GMS family of companies since 2019, DL/Rigney Building Supplies is the destination for both homeowners and contractors. We have everything from building material for a dream home to landscape products for a backyard paradise. Visit us and talk to our knowledgeable and helpful staff at our convenient location. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment. For more information about our family of companies, please visit DL/Rigney Building Supplies or www.gms.com. Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training in product knowledge of building materials for the drywall industry will be provided. Key Responsibilities Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values, and practices. Greet customers warmly and determine problems, orders, or other reasons for calling. Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information. Take orders at the sales counter and or over the phone. Ability to use company computer systems for order entry. Complete sales orders and tender cash sales. Develop product knowledge to assist customers with purchases. Ensure the showroom is clean and properly stocked. Skills and Qualifications High school diploma or GED equivalent. Ability to self -manage, show initiative and be comfortable meeting the public. Be a team player, demonstrate attention to detail and have good organizational skills. Exceptional computer skills. Ability to self-manage, show initiative and be proactive. Communicate professionally, both verbally and in writing to coworkers and customers. Occasionally, will move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in office environment Must be able to multitask. Must be able to receive and analyze financial information. Must be able to quickly communicate solutions if problems occur. Must be able to demonstrate a high degree of sound judgement. Benefits Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance. Retirement savings (pension or other) are provided. Perks - Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance. We are an equal opportunity employer.
Not the right fit? Search for Sales jobs in Kingston, Ontario, Canada
About Gypsum Management & Supply, Inc.
Gypsum Management & Supply (NYSE: GMS) is a leading North American-based supplier of building materials since 1971. Although a company's logo is important, at GMS, it's the logos behind the logo that tell the real story. GMS is proudly represented in 43 states as well as 5 Canadian provinces with more than 285 distribution centers.
Some companies are defined by their products. We are defined by our people.
At GMS, we strive to keep entrepreneurship a key point by allowing each individual distribution center to operate independently with local management to best respond to the needs of its customers and market. This people-first approach is at the heart of everything we do. Our highest priority is investing in relationships and serving others. Not only do we prioritize these relationships, but also, we passionately pursue a safe work environment along with a relentless focus on operational excellence. You can never go wrong doing the right thing.
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Sales - Customer Service Rep - CN
Top Benefits
About the role
Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.
As part of the GMS family of companies since 2019, DL/Rigney Building Supplies is the destination for both homeowners and contractors. We have everything from building material for a dream home to landscape products for a backyard paradise. Visit us and talk to our knowledgeable and helpful staff at our convenient location. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment. For more information about our family of companies, please visit DL/Rigney Building Supplies or www.gms.com. Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training in product knowledge of building materials for the drywall industry will be provided. Key Responsibilities Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values, and practices. Greet customers warmly and determine problems, orders, or other reasons for calling. Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information. Take orders at the sales counter and or over the phone. Ability to use company computer systems for order entry. Complete sales orders and tender cash sales. Develop product knowledge to assist customers with purchases. Ensure the showroom is clean and properly stocked. Skills and Qualifications High school diploma or GED equivalent. Ability to self -manage, show initiative and be comfortable meeting the public. Be a team player, demonstrate attention to detail and have good organizational skills. Exceptional computer skills. Ability to self-manage, show initiative and be proactive. Communicate professionally, both verbally and in writing to coworkers and customers. Occasionally, will move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in office environment Must be able to multitask. Must be able to receive and analyze financial information. Must be able to quickly communicate solutions if problems occur. Must be able to demonstrate a high degree of sound judgement. Benefits Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance. Retirement savings (pension or other) are provided. Perks - Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance. We are an equal opportunity employer.
Not the right fit? Search for Sales jobs in Kingston, Ontario, Canada
About Gypsum Management & Supply, Inc.
Gypsum Management & Supply (NYSE: GMS) is a leading North American-based supplier of building materials since 1971. Although a company's logo is important, at GMS, it's the logos behind the logo that tell the real story. GMS is proudly represented in 43 states as well as 5 Canadian provinces with more than 285 distribution centers.
Some companies are defined by their products. We are defined by our people.
At GMS, we strive to keep entrepreneurship a key point by allowing each individual distribution center to operate independently with local management to best respond to the needs of its customers and market. This people-first approach is at the heart of everything we do. Our highest priority is investing in relationships and serving others. Not only do we prioritize these relationships, but also, we passionately pursue a safe work environment along with a relentless focus on operational excellence. You can never go wrong doing the right thing.