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IT UX Designer-L1

Microserveabout 5 hours ago
Hybrid
British Columbia, Canada
Senior Level
CONTRACTOR

About the role

IT UX Designer-L1 (12 month contract)

Location: Burnaby, BC / Hybrid

Staffing Placement Opportunity

General Description

The IT UX Designer Level 1 is accountable for the user experience design and usability of complex web and mobile-based applications, ensuring the integrity of the user experience in accordance with established organizational standards, guidelines, and best practices.

Experience And Role Accountabilities

Minimum of five (5) years of experience in web or mobile user experience design or an equivalent role. Design the overall usability of complex web and mobile-based applications and user interface solutions by defining information architecture, navigation structures, and wireframes, while collaborating closely with application developers and cross-functional teams to ensure a high-quality user experience. Identify requirements, goals, and tasks for design initiatives by consulting with stakeholders to understand business strategies, user needs, and branding objectives. Conduct user research, analyze workflows, and assist in content development to create compelling and effective user experiences. Plan and conduct usability testing using wireframes, visual design prototypes, or interactive applications. Create participant screeners, test scenarios, and clickable prototypes; facilitate testing sessions; analyze findings; identify usability issues; and recommend improvements. Establish and maintain effective working relationships with stakeholders, including senior leadership, IT teams, external vendors, subject matter experts, project teams, business units, and project managers to support successful project delivery. Provide ongoing guidance and expertise related to web and mobile user experience design standards, interactive design trends, and usability best practices to help strengthen organizational capabilities.

Education And Skills

Bachelor’s degree or technical diploma in Computer Science, Engineering, or a related field, or an equivalent combination of education and experience. Advanced knowledge of wireframing and prototyping tools (e.g., Visio, Axure, or similar). Strong written and verbal communication skills suitable for a professional environment. Demonstrated ability to collaborate effectively with technical and business stakeholders. Knowledge of user-centered design principles, information architecture, usability testing, and accessibility best practices.

Note: this is an opportunity with a Microserve client.

About Microserve

IT Services and IT Consulting
501-1000

Microserve is an IT solutions company rooted in a philosophy of long-term partnerships and continuous innovation. Our outstanding team has delivered IT solutions to clients across BC and Alberta for over 35 years. Based in Burnaby BC, Microserve also holds branches in Victoria, Edmonton, and Calgary in addition to service networks across both provinces.

Since 1987 businesses have trusted Microserve for extensive experience and expertise in providing IT solutions across BC and Alberta, a commitment to excellence in all of our service offerings ensuring only the highest level of quality and client satisfaction, and a focus on relationships and dedication to supporting the long-term best interests of our clients. We are committed to excellence in everything that we do. This commitment to maintaining a high level of expertise in the constantly changing IT industry and to developing long-term relationships has allowed us to establish and maintain a strong market position as one of the largest independent IT solution providers in Western Canada.

We provide services in: Managed Services, IT Security Services, Modern Workplace, Data Centre, Backup & Disaster Recovery, Audio Visual Solutions, Cloud Services, IT Staffing, Projects & IT Consulting, IT Procurement, End User Computing, Managed Print Services

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