About the role
Job Description
The Mobile Device Coordinator maintains day to day operations by troubleshooting and managing the mobile devices of team members, as well as training staff on the use of their mobile devices. This role is essential as our field staff use their devices every shift.
PRIMARY DUTIES AND RESPONSIBILITIES
-
Monitor mobile device programs through Alerts Management systems and advise Branch Management on worker performance; publish statistics regarding performance against set goals.
-
Inventory control, activation, deployment, and de-activation of mobile devices
-
Track retrieval of devices from inactive and terminated employees
-
Identify relevant training needs, documentation, and opportunities for improvement.
-
Provide training to new workers during the Onboarding Process
-
Troubleshoot basic issues with devices as needed.
-
Other duties as assigned
OTHER CONSIDERATIONS
-
Effort (Mental & Physical)
-
Travel is required to regional locations
-
Manual dexterity required to use desktop computer and peripherals.
-
Overtime as required.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
-
Post-secondary education
-
2 years of training experience is preferred
COMPETENCIES
-
Excellent Presentation Skills
-
Time Management
-
Proven ability to manage time sensitive tasks.
-
Strong work ethic and positive team attitude.
-
Advanced written and oral communication skills, with the ability to communicate with individuals at all levels of learning.
-
Demonstrated ability to train, coach, evaluate, and improve others.
-
Able to custom-fit training materials around individual needs.
-
Excellent listening, observing, and questioning skills.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process.*
Time Type:
Full time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
About ParaMed Home Health Care
ParaMed has been providing home care and wellness solutions across Canada since 1974 and is a nationally accredited provider with Exemplary Standing by Accreditation Canada.
We ensure our care providers access to ongoing opportunities to hone their skills and upgrade their credentials, are supported with regular management and supervisory resources and regularly coached on best practices.
ParaMed is a place to grow. Our commitment to our team members and the work they do means that you can expect exceptional care providers who are well trained, supported, and engaged.
When you choose ParaMed, you access our qualified personnel and gain from our more than 50 years of proven experience providing clinical, therapeutic and home support services and a 10,000 member strong workforce.
About the role
Job Description
The Mobile Device Coordinator maintains day to day operations by troubleshooting and managing the mobile devices of team members, as well as training staff on the use of their mobile devices. This role is essential as our field staff use their devices every shift.
PRIMARY DUTIES AND RESPONSIBILITIES
-
Monitor mobile device programs through Alerts Management systems and advise Branch Management on worker performance; publish statistics regarding performance against set goals.
-
Inventory control, activation, deployment, and de-activation of mobile devices
-
Track retrieval of devices from inactive and terminated employees
-
Identify relevant training needs, documentation, and opportunities for improvement.
-
Provide training to new workers during the Onboarding Process
-
Troubleshoot basic issues with devices as needed.
-
Other duties as assigned
OTHER CONSIDERATIONS
-
Effort (Mental & Physical)
-
Travel is required to regional locations
-
Manual dexterity required to use desktop computer and peripherals.
-
Overtime as required.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
-
Post-secondary education
-
2 years of training experience is preferred
COMPETENCIES
-
Excellent Presentation Skills
-
Time Management
-
Proven ability to manage time sensitive tasks.
-
Strong work ethic and positive team attitude.
-
Advanced written and oral communication skills, with the ability to communicate with individuals at all levels of learning.
-
Demonstrated ability to train, coach, evaluate, and improve others.
-
Able to custom-fit training materials around individual needs.
-
Excellent listening, observing, and questioning skills.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process.*
Time Type:
Full time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
About ParaMed Home Health Care
ParaMed has been providing home care and wellness solutions across Canada since 1974 and is a nationally accredited provider with Exemplary Standing by Accreditation Canada.
We ensure our care providers access to ongoing opportunities to hone their skills and upgrade their credentials, are supported with regular management and supervisory resources and regularly coached on best practices.
ParaMed is a place to grow. Our commitment to our team members and the work they do means that you can expect exceptional care providers who are well trained, supported, and engaged.
When you choose ParaMed, you access our qualified personnel and gain from our more than 50 years of proven experience providing clinical, therapeutic and home support services and a 10,000 member strong workforce.