Job Description

What is the opportunity?

Avion Rewards is Canada’s leading proprietary loyalty program recognized with multiple international awards. Travel is a key pillar within Avion Rewards and underpins RBC’s industry leading premium travel credit card portfolio. Travel volumes have grown significantly in the last five years driven by increased focus on product enhancements, engagement initiatives and overall growth of the cards portfolio.

The successful candidate will be tasked with execution of the Avion Rewards Travel strategy to drive growth, engagement and maintain competitiveness of RBC’s premium travel cards portfolio. This includes full end-to-end travel product management and joint oversight of a transformational initiative.

What will you do?

• Leadership cross-functional teams to define the roadmap for travel products and digital platform innovations.
• Analyze market trends, stakeholder needs, and emerging technologies to identify opportunities for product enhancements and new offerings.
• Develop detailed product specifications and prioritize features based on business value, technical feasibility, and strategic alignment with Cards and Loyalty goals.
• Oversee the end-to-end product lifecycle—from ideation, business modelling, development, testing, and launch to ongoing optimization and performance monitoring.
• Facilitate agile product development processes, ensuring clear communication and effective collaboration among development teams and business units.
• Monitor competitive trends, regulatory developments, and technological advancements to guide continuous product innovation and maintain RBC’s competitive edge.
• Explore new travel product constructs to identify current and future consumer needs and business opportunities; understand competitor offerings and threats; and develop business cases/recommendations
• Management of key strategic external partner relationships (including oversight over existing contracts and negotiating new contracts and renewals), with focus on the evolution of our best-in-class travel platform including travel industry partnerships
• Responsible for analysis and insights and P&L management (KPIs in travel patterns, client behaviors and partnership financial performance)
• Support internal and external quarterly and annual business review materials as well as contribute to building out strategic plans through the annual planning process

What do you need to succeed?

Must have:

• Proven cross-functional leadership executing complex projects
• Experience negotiating and managing large supplier contracts
• Strategic mindset with ability to shift from high level thinking to detailed problem solving
• Ability to operate with an agile mindset in a fast-paced environment.
• Experience developing and communicating executive presentations
• A good balance of technical knowledge and business and financial acumen with a proven track record of driving digital or loyalty innovation and business metrics with a customer-first mindset
• Responsible for developing and analyzing complex financial models to support strategic decision-making and business planning
• Strong internal and external stakeholder management – experience navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders
• Minimum 5 years product management, loyalty, consulting, or travel industry experience
• Ability to influence colleagues, across peers and executives through well-articulated strategies
• Demonstrate ability to work based on a variety of KPI metrics (targets, goals and/or strategic objectives)

Nice to have:

• CPA, CFA
• Prior experience in the credit cards or loyalty space
• Prior experience in the online travel industry
• Digital and E-commerce experience
• Strategy experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Business, Business Cases, Business Development, Business Opportunities, Cross-Functional Teamwork, External Stakeholders, Negotiation, Stakeholder Management, Strategic Alignment, Strategic Decisions, Team Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-25

Application Deadline:

2025-09-16

Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I****nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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