About the role
Ready to Make an impact?
The Home HealthCare Consultant will provide customers with friendly, knowledgable and professional healthcare services. The Consultant will be responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management and customer service. Actively contributes to an environment of employee and customer engagement.
Here’s where you’ll be focusing:
• Provide customer service to exceed customer needs • Sales and demonstrations of durable medical equipment • Personal fittings of surgical appliances and compression stockings • Ability to identify sensitive customer needs and use discretion when providing service • Support all company initative, programs and standards • Order products, receive product and merchandise the Home HealthCare Department • Support the department through price filing, and inventory management • Process 3rd Party billing • Pay invoices • Adhere to and implement all applicable company standards • Perform department administrative duties as required
• Customer service • Product knowledge
What you have to offer:
• Above average communication skills (both oral and written) • Team player • Committed to delivering excellence in customer service • Strong attention to detail, and organizational skills • Soft medical operations and programs
• Relevent courses within the Home HealthCare industry • Previous retail experience • Experience in a retail home-health care setting, nursing, or pharmacy environment • Experience with Sobeys/Lawtons POS (point of sale) system • Chainware experience
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.
About the role
Ready to Make an impact?
The Home HealthCare Consultant will provide customers with friendly, knowledgable and professional healthcare services. The Consultant will be responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management and customer service. Actively contributes to an environment of employee and customer engagement.
Here’s where you’ll be focusing:
• Provide customer service to exceed customer needs • Sales and demonstrations of durable medical equipment • Personal fittings of surgical appliances and compression stockings • Ability to identify sensitive customer needs and use discretion when providing service • Support all company initative, programs and standards • Order products, receive product and merchandise the Home HealthCare Department • Support the department through price filing, and inventory management • Process 3rd Party billing • Pay invoices • Adhere to and implement all applicable company standards • Perform department administrative duties as required
• Customer service • Product knowledge
What you have to offer:
• Above average communication skills (both oral and written) • Team player • Committed to delivering excellence in customer service • Strong attention to detail, and organizational skills • Soft medical operations and programs
• Relevent courses within the Home HealthCare industry • Previous retail experience • Experience in a retail home-health care setting, nursing, or pharmacy environment • Experience with Sobeys/Lawtons POS (point of sale) system • Chainware experience
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.