ABOUT THE ROLE Location: Vancouver store Status: Full Time Compensation: $80,000-$85,000/yr Position Summary: The Operations Manager organizes and monitors inventory levels to maximize efficiency. The Operations Manager leads the Operations team in supporting the Front of House Management in delivering positive business results. Acting as the liaison between Warehouse Operations and their store, the Operations Manager will continuously communicate and update all appropriate business partners on all inventory, store logistics, and product related matters. They will also be responsible for managing all store deliveries, as well as training and developing their Operations team. RESPONSIBILITIES Primary Responsibilities: Monitor stock room and inventory controls to optimize overall procedures. Ensure inventory levels are adequate to meet the demands of the business. Appropriately communicate any inventory and/or product related issues with HQ business partners. Accurately record daily deliveries and shipments to reconcile inventory. Efficiently prepare for upcoming deliveries using any available resources. Maximize back-of-house space for storage of product and store supplies. Continuously collaborate with the warehouse team and store management to ensure business goals are met. Manage a team of Operations supervisors, leads and associates to ensure goals are met in the most effective and efficient way. Communicate daily goals and priorities with the store team, and redirect activities as needed to achieve desired results. Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business. Oversee and assist with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations. Special Projects/Tasks: Help lead the execution of all cycle counts, physical inventory audits as required by the business. Provide support for any visual initiatives as needed, including but not limited to overnight, early morning shifts. Open to travel to support other stores, when needed. REQUIREMENTS Availability: Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays. Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require. Experience: 2-3 years of customer facing management experience 1+ years of retail/apparel operations experience 1+ years leading a team Skills/Abilities: Ability to efficiently manage multiple projects/tasks at one time. Efficient and effective communicator and delegator Comprehensive computer skills and familiarity with Google Suite (Email, Sheets, Docs, etc.) Ability to perform business math and accounting. Ability to lift and move 11.34kg. Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools. Ability to stand and walk for prolonged periods of time. WHO YOU ARE Professional Characteristics: Organized Natural-born leader Self-starter Proactive and initiative taking Personal Characteristics: Responsible & reliable Goal-oriented Career-driven WHO WE ARE Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Kith welcomes and encourages applications from people with disabilities. Accommodations are available on request from candidates taking part in all aspects of the selection process. All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent. Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that embodies a multi-faceted lifestyle through a distinct lens of personal storytelling, with uncompromising detail to fabrication and design. Kith offers in-house apparel, accessories, and footwear collections for men, women, and children, and also has an ice cream parlor in every flagship and full-service restaurants in select locations. Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the Kith’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Under his guidance, the brand has become known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators, including Coca-Cola, Nike, BMW, the NFL, Disney, Versace, Giorgio Armani and many others. In addition to his role at Kith, Fieg also serves as the first-ever Creative Director of the New York Knicks, and the Chairman of the Board of The Kinnect Foundation, Kith’s in-house non-profit, which is devoted to creating positive change through education, community and social impact.