Top Benefits
About the role
About WBM:
WBM Technologies LP (WBM) is a Western Canadian leader in the provision of outcome-driven information technology solutions.
Here at WBM, we are driven by the communities we are connected to. From a humble Saskatoon storefront in 1950 to becoming one of the most sophisticated IT solution providers in Western Canada today, this motivation has never shifted. We continue to provide problem-solving solutions by first evaluating the specific concerns of the people around us.
About the Role:
In this position, you will be supporting numerous projects for clients across all WBM departments. The role requires the ability to design, organize, and facilitate multiple concurrent projects and operational activities among a wide variety of internal and end-user stakeholders. Comprehensive knowledge and experience with project management, IT infrastructure, and IT operations is vital. Skills leading the development of complex processes and problem-solving activities is also essential to ensure integrity of project policies, objectives, services, and deliverables. The role requires the ability to lead, coordinate, and supervise multiple internal and external project teams.
What You’ll Do
- Provide client specific support as required
- Deliver an outstanding experience
- Deliver on all project expectations for scope, schedule and budget
- Identify any project risks that do not meet client expectations, and provide solutions for those risks
- Perform required duties for any on-going projects i.e. budget management, weekly status, meeting facilitation
- Consistently deliver a great customer experience
- Liaise with other departments, vendors, and partners to further escalate relevant issues
- Build positive working relationships with all clients and WBM personnel
- Provide recommendations to enhance service provision, processes, tools, and training
- Provide ideas and insight into process and methodologies utilized on-site
- Provide client specific support as required for all WBM clients
What You’ll Bring
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Experience in project coordination or administrative roles is a plus
Additional Details
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health, they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report.
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Connect with us on LinkedIn @wbmtech.
Not the right fit? Search for Customer Success Print Coordinator jobs in Saskatoon, SK
About WBM Technologies
WBM Technologies LP. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg employing a team of over 500 IT professionals across Canada.
We are driven by the difference we can make together, providing business solutions across our patent pending WBM Enterprise Experience Platform, including core practice areas such as; Modern Workplace Enablement, Managed Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.
Mission: In pursuit of our goal to be the Number One Managed Technology Solutions Provider in Western Canada, WBMer's are focused on the role that technology management and experience innovations can play in generating wow factors results, and creating customer heroes across our amazing client community.
WBMer's are aligned by the WBM Strategic Flywheel, a continuously turning cycle of innovation, momentum, and wow factor results, as we aspire to be the Number One Managed IT Services Provider in Western Canada. The core principles that guide our direction are:
-
Our actions matter equally, and together as a team we create wow factor results that brings value and meaning to great client relationships.
-
A commitment to World Class performance in who we are and all we do, which extends to all services and solutions across the WBM Enterprise Experience Platform.
-
To actively governed our solutions, tracking to the objectives set out, driving new innovations, and enabling data driven decisions toward new value ahead.
By remaining true to these principles, we stay in alignment with the Strategic Objectives of our client community, and we remain a valuable partner to our customers.
Similar jobs you might like
Top Benefits
About the role
About WBM:
WBM Technologies LP (WBM) is a Western Canadian leader in the provision of outcome-driven information technology solutions.
Here at WBM, we are driven by the communities we are connected to. From a humble Saskatoon storefront in 1950 to becoming one of the most sophisticated IT solution providers in Western Canada today, this motivation has never shifted. We continue to provide problem-solving solutions by first evaluating the specific concerns of the people around us.
About the Role:
In this position, you will be supporting numerous projects for clients across all WBM departments. The role requires the ability to design, organize, and facilitate multiple concurrent projects and operational activities among a wide variety of internal and end-user stakeholders. Comprehensive knowledge and experience with project management, IT infrastructure, and IT operations is vital. Skills leading the development of complex processes and problem-solving activities is also essential to ensure integrity of project policies, objectives, services, and deliverables. The role requires the ability to lead, coordinate, and supervise multiple internal and external project teams.
What You’ll Do
- Provide client specific support as required
- Deliver an outstanding experience
- Deliver on all project expectations for scope, schedule and budget
- Identify any project risks that do not meet client expectations, and provide solutions for those risks
- Perform required duties for any on-going projects i.e. budget management, weekly status, meeting facilitation
- Consistently deliver a great customer experience
- Liaise with other departments, vendors, and partners to further escalate relevant issues
- Build positive working relationships with all clients and WBM personnel
- Provide recommendations to enhance service provision, processes, tools, and training
- Provide ideas and insight into process and methodologies utilized on-site
- Provide client specific support as required for all WBM clients
What You’ll Bring
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Experience in project coordination or administrative roles is a plus
Additional Details
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health, they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report.
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Connect with us on LinkedIn @wbmtech.
Not the right fit? Search for Customer Success Print Coordinator jobs in Saskatoon, SK
About WBM Technologies
WBM Technologies LP. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg employing a team of over 500 IT professionals across Canada.
We are driven by the difference we can make together, providing business solutions across our patent pending WBM Enterprise Experience Platform, including core practice areas such as; Modern Workplace Enablement, Managed Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.
Mission: In pursuit of our goal to be the Number One Managed Technology Solutions Provider in Western Canada, WBMer's are focused on the role that technology management and experience innovations can play in generating wow factors results, and creating customer heroes across our amazing client community.
WBMer's are aligned by the WBM Strategic Flywheel, a continuously turning cycle of innovation, momentum, and wow factor results, as we aspire to be the Number One Managed IT Services Provider in Western Canada. The core principles that guide our direction are:
-
Our actions matter equally, and together as a team we create wow factor results that brings value and meaning to great client relationships.
-
A commitment to World Class performance in who we are and all we do, which extends to all services and solutions across the WBM Enterprise Experience Platform.
-
To actively governed our solutions, tracking to the objectives set out, driving new innovations, and enabling data driven decisions toward new value ahead.
By remaining true to these principles, we stay in alignment with the Strategic Objectives of our client community, and we remain a valuable partner to our customers.