Top Benefits
About the role
We are searching for an experienced Service Counter Parts Clerk at our Edmonton facility.
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Service Counter Clerk at our manufacturing facility located in Edmonton Alberta. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at www.dextergroup.com.
Job Summary The Service Counter Parts clerk is responsible for sourcing, organizing, and providing parts required for service work orders. This position supports the mechanics by ensuring that all necessary parts are available in a timely manner to maintain efficient workflow in the shop.
Key Responsibilities Look up parts needed for service work orders using catalogs, databases, or manufacturer systems.
Order, receive, and stock parts as required for repair and maintenance jobs.
Maintain accurate records of parts used, ordered, and returned.
Coordinate with mechanics to ensure correct parts are provided for each job.
Keep the parts counter and storage areas organized and clean.
Communicate with suppliers and vendors to confirm availability, pricing, and delivery schedules.
Monitor inventory levels and assist with restocking as needed.
Ensure all parts transactions are properly recorded in the company’s system.
Support shop operations by minimizing downtime due to parts delays or shortages.
Qualifications High school diploma or equivalent.
2 to 3 years of experience in an automotive, equipment, or industrial parts environment preferred.
Strong knowledge of parts catalogs, inventory systems, and order processing.
Good organizational skills and attention to detail.
Strong communication and teamwork abilities.
Basic computer skills (e.g., for parts lookup and data entry).
Physical Requirements Ability to stand, walk, and move throughout the shop for extended periods.
Ability to lift or move parts and materials up to 50 lbs.
Work Environment Shop and parts counter setting.
Frequent interaction with mechanics, service advisors, and vendors.
What We Offer Full-time, permanent position | Day shift: Mon–Fri, 8:00 AM – 5:00 PM
75% employer-paid group insurance (dental, life, vision, long-term disability)
Employer-matched RRSP contributions (up to 4%)
Paid vacation, personal and sick leave
Employee Assistance Program (EAP)
Career advancement & ongoing training opportunities
Casual dress, Team Events & Free On-Site Parking
Why Dexter? At Dexter, We're Driven By Our Core Values Execute with Determination – Solve problems, deliver results, exceed expectations
Connect with People – Empower employees, care for communities, build strong partnerships
Do the Right Thing – For our people, our customers, and our business
We live by our philosophy: Courage to Care—because safety is everyone's responsibility.
Ready to make an impact? Apply today and help us shape a safer, more resilient future for our team and customers.
Equal Opportunity Employer Employment offers are contingent upon successful background and reference checks. Dexter is committed to employment equity and considers all applicants without regard to race, color, religion, gender, age, disability, veteran status, citizenship, or other protected status.
About Dexter
Serving the industry for over 60 years, Dexter has earned a reputation as a trusted brand serving the utility trailer, recreational vehicle, marine, heavy-duty, agricultural, and specialty equipment manufacturers and distribution centers.
Together, we are the industry’s leading supplier of trailer parts and accessories. Dexter® operates manufacturing facilities in California, Florida, Georgia, Indiana, Oklahoma, Tennessee, Texas, and Utah in the U.S. as well as Ingersoll, ON in Canada. Dexter operates over 50 company-owned distribution branches nationwide with thousands of trailer parts and accessories in stock, servicing trailer manufacturers, dealers and service centers.
Dexter is owned by DexKo Global, which was formed in 2015 by combining Dexter and AL-KO VT. This combination created a global leader in highly engineered trailer running gear components and systems, with over 130 years of trailer and caravan componentry experience. DexKo Global is managed out of Novi, Michigan, by a strategic staff focused on leveraging the resources of the combined companies. With enhanced scale, operating leverage, capital efficiencies, and diversity, DexKo delivers market leadership in product development and innovation, as well as exceptional customer service, increased manufacturing flexibility, and great efficiency through global sourcing.
Top Benefits
About the role
We are searching for an experienced Service Counter Parts Clerk at our Edmonton facility.
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Service Counter Clerk at our manufacturing facility located in Edmonton Alberta. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at www.dextergroup.com.
Job Summary The Service Counter Parts clerk is responsible for sourcing, organizing, and providing parts required for service work orders. This position supports the mechanics by ensuring that all necessary parts are available in a timely manner to maintain efficient workflow in the shop.
Key Responsibilities Look up parts needed for service work orders using catalogs, databases, or manufacturer systems.
Order, receive, and stock parts as required for repair and maintenance jobs.
Maintain accurate records of parts used, ordered, and returned.
Coordinate with mechanics to ensure correct parts are provided for each job.
Keep the parts counter and storage areas organized and clean.
Communicate with suppliers and vendors to confirm availability, pricing, and delivery schedules.
Monitor inventory levels and assist with restocking as needed.
Ensure all parts transactions are properly recorded in the company’s system.
Support shop operations by minimizing downtime due to parts delays or shortages.
Qualifications High school diploma or equivalent.
2 to 3 years of experience in an automotive, equipment, or industrial parts environment preferred.
Strong knowledge of parts catalogs, inventory systems, and order processing.
Good organizational skills and attention to detail.
Strong communication and teamwork abilities.
Basic computer skills (e.g., for parts lookup and data entry).
Physical Requirements Ability to stand, walk, and move throughout the shop for extended periods.
Ability to lift or move parts and materials up to 50 lbs.
Work Environment Shop and parts counter setting.
Frequent interaction with mechanics, service advisors, and vendors.
What We Offer Full-time, permanent position | Day shift: Mon–Fri, 8:00 AM – 5:00 PM
75% employer-paid group insurance (dental, life, vision, long-term disability)
Employer-matched RRSP contributions (up to 4%)
Paid vacation, personal and sick leave
Employee Assistance Program (EAP)
Career advancement & ongoing training opportunities
Casual dress, Team Events & Free On-Site Parking
Why Dexter? At Dexter, We're Driven By Our Core Values Execute with Determination – Solve problems, deliver results, exceed expectations
Connect with People – Empower employees, care for communities, build strong partnerships
Do the Right Thing – For our people, our customers, and our business
We live by our philosophy: Courage to Care—because safety is everyone's responsibility.
Ready to make an impact? Apply today and help us shape a safer, more resilient future for our team and customers.
Equal Opportunity Employer Employment offers are contingent upon successful background and reference checks. Dexter is committed to employment equity and considers all applicants without regard to race, color, religion, gender, age, disability, veteran status, citizenship, or other protected status.
About Dexter
Serving the industry for over 60 years, Dexter has earned a reputation as a trusted brand serving the utility trailer, recreational vehicle, marine, heavy-duty, agricultural, and specialty equipment manufacturers and distribution centers.
Together, we are the industry’s leading supplier of trailer parts and accessories. Dexter® operates manufacturing facilities in California, Florida, Georgia, Indiana, Oklahoma, Tennessee, Texas, and Utah in the U.S. as well as Ingersoll, ON in Canada. Dexter operates over 50 company-owned distribution branches nationwide with thousands of trailer parts and accessories in stock, servicing trailer manufacturers, dealers and service centers.
Dexter is owned by DexKo Global, which was formed in 2015 by combining Dexter and AL-KO VT. This combination created a global leader in highly engineered trailer running gear components and systems, with over 130 years of trailer and caravan componentry experience. DexKo Global is managed out of Novi, Michigan, by a strategic staff focused on leveraging the resources of the combined companies. With enhanced scale, operating leverage, capital efficiencies, and diversity, DexKo delivers market leadership in product development and innovation, as well as exceptional customer service, increased manufacturing flexibility, and great efficiency through global sourcing.