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Program Assistant II, Control Tactics

Hybrid
New Westminster, British Columbia, Canada
Mid Level
Full-Time

Top Benefits

Extended Health
Dental Benefits
Municipal Pension Plan

About the role

Campus Location: New Westminster

Regular / Term: Regular Full Time

Closing Date: Open until filled

Position Summary

The Program Assistant II supports the success of JIBC’s Control Tactics Training (CTT) programs by providing administrative, clerical, and coordination services. This role plays a key part in ensuring program delivery by coordinating role player intake, supporting departmental administration, and maintaining accurate records for CTT training programs. The position is the primary point of contact for role player scheduling, working closely with lead and in-service instructors to ensure compliance with CTT standards.

Additionally, the Program Assistant II supports the planning and delivery of the CTT courses, liaising with external agencies and ensuring organization of related documentation. The role also provides administrative support for key departmental initiatives such as the International Use of Force Expert Conference, CTT newsletters, and external training requests. This role supports the overall success of the CTT programs and contributes to a collaborative team environment.

Please note, the position title is currently under reivew*

Qualifications & Requirements

Grade 12 Diploma Minimum 2 Years Post Secondary in a related study, ie Business Administration Proficiency in basic editing software (Final Cut 11, Adobe, and Mac platforms) Data and File Management proficiency (for long term record tracking) Proficiency in Microsoft Office Working Knowledge of Mail Chimp or Similar Newsletter Software Strong skills for spreadsheet and shared documents / folders Strong interpersonal skills - ability to liaise with multiple agency personnel, business representatives, instructors, role players, and managers Strong written skills – prepare minutes, format reports, publish newsletter Working knowledge of registration tracking software including Trackie and Zen Planner Excellent verbal and written communications, including accurate spelling, grammar, proof reading and document formatting Proven ability to work with regular interruptions Ability to establish and maintain effective working relationships with a variety of internal and external contacts in a team-based setting is very important, including staff, students, faculty and the public Ability to exercise tact, diplomacy and patience in dealing with others and engage in mutual problem solving Proven ability to meet deadlines, establish priorities and maintain a high level of accuracy, while managing a high volume of work Proven ability to multi-task, problem solve and to carry out complex instructions accurately Must have a positive attitude and be prepared to participate as a full member of a collaborative team Physical ability to move boxes (up to 25 lbs.) is required Excellent organizational and priority setting skills. The work is detail-oriented and requires significant experience maintaining electronic, paper, and other records. The position requires flexibility and a willingness to learn new skills in a dynamic environment Models respectful and inclusive workplace behaviours, and demonstrates a commitment to meaningful outcomes in diversity, equity, and Indigenization Post Secondary Accounting Course(s) preferred National Coaching and Certification Program Lvl 1 / 2 Equivalent (DA / DI) preferred Experience with sport Fit Testing – previous high performance sport training - including data tracking and benchmark references preferred

About JIBC

Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture – supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management.

As a JIBC employee, you’ll play a role in our educational programming, which also includes complementary and related areas of study – from conflict resolution, mediation, leadership and counseling, to cybersecurity, business intelligence, and tactical criminal analysis – as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society.

What JIBC Offers

We offer a total compensation package that includes Extended Health and Dental Benefits, and enrollment in the Municipal Pension Plan after six months. In addition, we offer 15 vacation days annually (pro-rated in first year), as well as other generous leave entitlements.

Salary Range

$50,534.82 (with wage increments to a max of $ $57,185.10). Salary and wage increments are in accordance with the Collective Agreement. (BCGEU Pay Grid 11)

Posting Date

July 10, 2026

Position Type

BCGEU

Position Number

1000442

Employment Type

Full-Time Regular

Work Arrangements

This is a regular, full time (35 hours per week) position. Applicants must be within a commutable distance to JIBC's New Westminster Campus. This position may be considered for a hybrid work arrangement.

How to Apply

Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling the position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Only candidates selected for an interview will be notified.

Justice Institute of British Columbia believes in creating accessible programming, workplaces and spaces that reflect the community we serve. Our desire is to continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and students and where everyone feels empowered to share their experiences and ideas.

We encourage applications from members of groups that have been marginalized on any grounds named under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or a person of Indigenous ancestry.

We thank all applicants for their interest in employment with JIBC. Only those selected for an interview will be contacted.

About Justice Institute of British Columbia

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