Great Reasons To Work For The Company

Career advancement opportunities Bonus potential Company contributed group health insurance & pension programs Competitive vacation program Associate recognition program Merchandise discounts (up to 50% off) Free Parking Fun work environment Fantastic Leadership team

Position Description Summary

An Assistant General Manager is responsible for the daily execution of the Mission Statement which includes providing

First Class Service to every customer while partnering with the General Manager to ensure consistent and timely

execution of company policies and procedures. An Assistant General Manager is assigned specific leadership

Position Requirements & Qualifications

responsibilities within Zone(s), terminal(s), or other support areas.

Promptly resolve all customer service and associate issues in accordance with our Core Values Exceed First Class Service standards and behavior with every customer, business partners and peers Treat customers and peers in accordance with the core values of the company

Operations

Ensure store merchandising standards are consistently executed per the company guidelines Partner with the General Manager to ensure consistent implementation of the organizational

policies and goals set forth by the company, while holding the team accountable to such standards

Financial/Business

Influence and make recommendations to help achieve performance objectives in the areas of sales,

expenses, inventory control, and payroll while monitoring overall P&L results and formulating

actions plan as needed

Leadership/People

Train, motivate, and develop a professional team that possesses the ability to achieve sales goals

while adhering to company performance metrics, implementing promotional programs, and

coordinating special events

Build strong business relationships with airport management, brand partners, and the Support

Center Team through the use of clear, consistent communication

Monitor and address performance issues in a timely manner while providing on-going coaching and

counseling

Perform all basic human resource functions including interviewing, succession planning, training,

scheduling, and performance reviews

Other duties as assigned

Other Knowledge, Skills, Abilities Or Certifications

Ability to work flexible shifts in a 7/365-day team-oriented environment; occasional travel as business dictates Exceptional customer service skills and an ability to communicate effectively using the English language Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously Proficiency required in reading, writing, mathematics, cash handling/ reporting Proficiency required in Microsoft Office Ability to pass the Department of Transportation requirements

Physical Requirement

Standing for long periods of time and the ability to work in environments with varying temperatures Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods,

bending, reaching, climbing a ladder, and walking long distances

Equal Opportunity Employer Statement: Paradies Lagardere is committed to equal opportunity and diversity. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, sexual orientation, or any other legally protected status in accordance with Ontario law. We are dedicated to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment and selection process, please inform us in advance, and we will make reasonable arrangements to accommodate your needs.