Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Position Summary Syntax is seeking an experienced PM/EAM Consultant to join our Application Managed Services (AMS) team. This role focuses on supporting and optimizing SAP Plant Maintenance (PM) and Enterprise Asset Management (EAM) for customers across a managed services model.

Experience with Prometheus is required, while knowledge of SAP Customer Service (CS) and hands-on experience with SAP S/4HANA Public Cloud Edition are considered strong assets.

This position is client-facing and requires excellent communication skills, a proactive mindset, and the ability to work effectively with global teams. Bilingual fluency in English and French is mandatory.

Key Responsibilities

• Provide functional support for SAP PM/EAM within an AMS service model, including incidents, service requests, enhancements, and continuous improvement activities.
• Configure and optimize PM/EAM processes in alignment with customer requirements and SAP best practices.
• Support and enhance Prometheus modules such as Scheduling, Permitting, and Work Management.
• Collaborate with cross-functional teams across development, integration, infrastructure, and cloud operations.
• Conduct root-cause analysis and implement long-term corrective and preventive actions.
• Participate in workshops, impact analyses, and change management cycles.
• Prepare functional documentation, testing materials, training content, and operational guides.
• Build strong customer relationships and act as a trusted advisor for asset management improvements.
• Assist customers working with SAP Public Cloud innovation cycles when applicable.

Required Qualifications

• 5+ years of functional experience with SAP PM/EAM.
• Mandatory experience with Prometheus.
• Bilingual English/French (written and spoken).
• Strong analytical, diagnostic, and communication skills.
• Ability to work effectively in a collaborative, global team environment.
• Experience working in an AMS or managed services model.

Strong Assets

• Experience with SAP Customer Service (CS).
• Experience with SAP S/4HANA Public Cloud Edition, including fit‑to‑standard approaches and release cycles.
• Understanding of PM/EAM integration points (MM, FI/CO, SD).
• ITIL methodology knowledge or certification.

Why Syntax? Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.