Chief Operating Officer
About the role
About Bureau
At Bureau, we design and deliver modular, human-centered workspaces that make offices more
flexible, productive, and inspiring. Our growing team is rethinking how people experience space
at work, helping organizations build environments that adapt to their evolving needs. We’re
expanding rapidly in North America, Australia, and globally—and we’re looking for a Chief
Operating Officer (COO) to help lead us through this next stage of growth.
The Opportunity
As Bureau’s COO, you will be a key member of the executive team, responsible for scaling our
operational infrastructure to meet the demands of rapid growth across Canada, the US, Europe,
Australia, and new territories. You will oversee logistics, installations, supply chain, and product
cost engineering while building scalable systems that balance efficiency with customer
experience.This is a strategic and hands-on leadership role suited to someone with deep
operational experience, an entrepreneurial mindset, and the ability to design and execute
complex global supply chain and logistics strategies.
Key Responsibilities
Operational Leadership
- Oversee and continuously improve global operations, including supply chain, logistics,
installation networks, and warehousing.
- Build scalable systems that ensure quality, efficiency, and cost effectiveness across all
regions.
Product & Supply Chain Operations
- Implement systems to streamline fulfillment and modular product delivery.
- Drive cost engineering and continuous improvement while maintaining world-class
quality.
- Support product launches with operational strategies, training, and rollout systems.
People, Performance & Culture
- Build a culture of problem-solving and accountability within the operations team.
- Establish dashboards, reporting systems, and clear KPIs to ensure operational excellence.
- Invest in training and education for internal teams and external partners to deliver
consistent, high-quality execution.
Innovation & Future Readiness
- Explore and operationalize new manufacturing hubs to reduce risk and cost.
- Design systems that support Bureau’s long-term vision for elastic, adaptable workspace
solutions.
- Support new business models and ensure operational readiness for growth.
- Lead the adoption of automation, technology, and scalable systems to fuel efficiency and
innovation.
Qualifications
- 5+ years of senior operations leadership experience, ideally within furniture,
manufacturing, logistics, or a related high-growth industry.
- Proven track record of building scalable supply chains and logistics networks across
multiple regions.
- Experience negotiating global vendor, shipping, and warehousing agreements.
- Demonstrable experience building relationships with and managing manufacturing
suppliers
- Strong background in cost engineering, SKU management, and product fulfillment.
- Demonstrated ability to launch and scale operational models (e.g., leasing,
recycling/refurbishment).
- Excellent problem-solving, analytical, and decision-making skills with a data-driven
mindset.
- Skilled at building high-performance teams and fostering a culture of accountability,
collaboration, and innovation.
Why Join Bureau?
- Be part of a mission-driven team reshaping the future of workspace design.
- Lead a critical function in a fast-growing, global company.
- Collaborate with creative, entrepreneurial colleagues across North America, Europe,
Australia, and beyond.
- Enjoy competitive compensation, growth opportunities, and a chance to make a
measurable impact.
Compensation
This role offers a salary range of $150,000 – $250,000 CAD annually, commensurate with
experience, plus benefits and performance-based incentives.
Commitment to Diversity, Equity, and Inclusion
Bureau is an equal opportunity employer. We are committed to fostering a diverse and inclusive
workplace that reflects the communities we serve. We welcome applications from all qualified
candidates regardless of race, gender identity or expression, sexual orientation, disability, age,
religion, family status, or any other protected characteristic under the BC Human Rights Code.
Confidentiality & Privacy
All information received in connection with your application will be kept confidential and used
solely for the purposes of recruitment in accordance with the BC Personal Information Protection
Act (PIPA).
About Bureau
A team of Australian design and business experts joined forces with one of the world’s leading acoustic manufacturers to develop premium, yet competitively priced, soundproof spaces – from a 1-person phone booth to a 6-person meeting room.
Wherever insulated, quiet or private space is required in any environment – commercial workplace, hotel, retail, government, creative or recording studio, or even the home, Bureau’s acoustic booths are designed to be seen, but not heard.
Find out more at http://www.bureaubooths.com
Chief Operating Officer
About the role
About Bureau
At Bureau, we design and deliver modular, human-centered workspaces that make offices more
flexible, productive, and inspiring. Our growing team is rethinking how people experience space
at work, helping organizations build environments that adapt to their evolving needs. We’re
expanding rapidly in North America, Australia, and globally—and we’re looking for a Chief
Operating Officer (COO) to help lead us through this next stage of growth.
The Opportunity
As Bureau’s COO, you will be a key member of the executive team, responsible for scaling our
operational infrastructure to meet the demands of rapid growth across Canada, the US, Europe,
Australia, and new territories. You will oversee logistics, installations, supply chain, and product
cost engineering while building scalable systems that balance efficiency with customer
experience.This is a strategic and hands-on leadership role suited to someone with deep
operational experience, an entrepreneurial mindset, and the ability to design and execute
complex global supply chain and logistics strategies.
Key Responsibilities
Operational Leadership
- Oversee and continuously improve global operations, including supply chain, logistics,
installation networks, and warehousing.
- Build scalable systems that ensure quality, efficiency, and cost effectiveness across all
regions.
Product & Supply Chain Operations
- Implement systems to streamline fulfillment and modular product delivery.
- Drive cost engineering and continuous improvement while maintaining world-class
quality.
- Support product launches with operational strategies, training, and rollout systems.
People, Performance & Culture
- Build a culture of problem-solving and accountability within the operations team.
- Establish dashboards, reporting systems, and clear KPIs to ensure operational excellence.
- Invest in training and education for internal teams and external partners to deliver
consistent, high-quality execution.
Innovation & Future Readiness
- Explore and operationalize new manufacturing hubs to reduce risk and cost.
- Design systems that support Bureau’s long-term vision for elastic, adaptable workspace
solutions.
- Support new business models and ensure operational readiness for growth.
- Lead the adoption of automation, technology, and scalable systems to fuel efficiency and
innovation.
Qualifications
- 5+ years of senior operations leadership experience, ideally within furniture,
manufacturing, logistics, or a related high-growth industry.
- Proven track record of building scalable supply chains and logistics networks across
multiple regions.
- Experience negotiating global vendor, shipping, and warehousing agreements.
- Demonstrable experience building relationships with and managing manufacturing
suppliers
- Strong background in cost engineering, SKU management, and product fulfillment.
- Demonstrated ability to launch and scale operational models (e.g., leasing,
recycling/refurbishment).
- Excellent problem-solving, analytical, and decision-making skills with a data-driven
mindset.
- Skilled at building high-performance teams and fostering a culture of accountability,
collaboration, and innovation.
Why Join Bureau?
- Be part of a mission-driven team reshaping the future of workspace design.
- Lead a critical function in a fast-growing, global company.
- Collaborate with creative, entrepreneurial colleagues across North America, Europe,
Australia, and beyond.
- Enjoy competitive compensation, growth opportunities, and a chance to make a
measurable impact.
Compensation
This role offers a salary range of $150,000 – $250,000 CAD annually, commensurate with
experience, plus benefits and performance-based incentives.
Commitment to Diversity, Equity, and Inclusion
Bureau is an equal opportunity employer. We are committed to fostering a diverse and inclusive
workplace that reflects the communities we serve. We welcome applications from all qualified
candidates regardless of race, gender identity or expression, sexual orientation, disability, age,
religion, family status, or any other protected characteristic under the BC Human Rights Code.
Confidentiality & Privacy
All information received in connection with your application will be kept confidential and used
solely for the purposes of recruitment in accordance with the BC Personal Information Protection
Act (PIPA).
About Bureau
A team of Australian design and business experts joined forces with one of the world’s leading acoustic manufacturers to develop premium, yet competitively priced, soundproof spaces – from a 1-person phone booth to a 6-person meeting room.
Wherever insulated, quiet or private space is required in any environment – commercial workplace, hotel, retail, government, creative or recording studio, or even the home, Bureau’s acoustic booths are designed to be seen, but not heard.
Find out more at http://www.bureaubooths.com