Location

535 Hornby Street, Vancouver, BC

Posting Period

August 21, 2025 - August 31, 2025

Job Description

Reporting to the Manager, Transition Houses, the Support Worker provides support to women who have experiences intimate partner violence and who are living in a second stage transition house.

What you’ll be doing:

• Providing the following to residents of the second stage program and to ex-residents:

• Orientation

• Emotional Support

• Safety Planning

• Advocacy with government and community agencies

• Court accompaniment

• Assistance to apply for long term subsidized housing

• Information and Referrals

• Responding to emergencies during shift

• Organizing and facilitating resident events and celebrations including:

• Shopping

• Cooking

• Selecting and wrapping gifts

• Hosting

• Clean up

• Managing donations

• Receiving donations and organizing the donation room

• Fairly distributing donations

• Working collaboratively with Fund Development Team to thank donors

• Other duties as required

What you’ll need:

• A minimum of 2 years post-secondary education in a related field and/or 1 year related experience

• Experience working with women and non-binary people who have experienced intimate partner violence

• A feminist understanding of the root causes of violence by intimate partners

• Excellent communication skills

• Trauma-informed

• Conflict resolution and crisis intervention skills

• An understanding of the criminal and family justice systems as they pertain to intimate partner violence

• Team player

• Able to work independently and be self-motivated

• Experience with/willingness to learn to use: Microsoft Word, Microsoft Teams, Sharepoint, ADP, Concur, Safety Line and Relias.

• A valid clear criminal records check (including working with vulnerable populations) is required.

What we offer:

We offer our eligible employees the following benefits as part of their total rewards package:

• Extended medical and dental benefits

• A defined benefit pension plan (MPP)

• Pregnancy, parental and adoption leave top up

• 15 vacation days and 3 personal days, in addition to paid sick leave.

• Flexible working arrangements for applicable positions

• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members

• A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.

• Free staff membership to our Health + Fitness Centre

• Discounts at our YWCA Hotel

• Priority in YWCA Child Care centres

Pay Rate: $28.05

How to Apply

If you're seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please submit your resume and cover letter by August 31, 2025 to:

Mina Uweh, Manager, Transition Houses

Email: muweh@ywcavan.org

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at people@ywcavan.org.

Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies — only those selected for an interview will be contacted.

Want to learn more about working at the YWCA? Explore our careers page.

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.

YWCA Metro Vancouver is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples.