Account Manager ? Mid-Market & Small Business (SMB)

Join the SmartCell / TELUS Business Sales Team!

Location: Windsor, Ontario (in-store and on the road)

Position Type: Full-Time, Sales Specialist

About the Role

Are you a strategic hunter who thrives on autonomy but loves a winning team culture?

SmartCell, a leading TELUS partner, is looking for an Account Manager for Business Solutions. In this role, you will drive sales execution and proactively build relationships within the Small and Medium Business (SMB) sector (companies with 1?150 employees).

You will challenge the status quo, helping businesses accelerate their growth by introducing transformational technology solutions?including wireless, wireline, and Business Connect.

What We Believe (Our Culture)

• We Challenge the Status Quo: We help our customers think differently to accelerate their business.
• We Honor Commitments: To our clients and our communities.
• How We Win Matters: Our success is driven by how we solve problems, deliver value, and communicate.

Your Core Responsibilities

As an SMB Sales Specialist, your day-to-day will be dynamic, requiring rapid shifts in priorities and a strong sense of urgency. You will focus on two key objectives: hunting for new growth and expanding existing accounts.

Key Duties:

• Aggressive Prospecting: Actively hunt and close new B2B opportunities within the SMB space (1?150 employees) via phone, virtual tools, and in-person meetings.
• Solution Selling: Conduct thorough "needs analyses" to deliver tailored wireless, wireline, and Business Connect solutions that align with client business goals.
• Relationship Management: Build long-term trust with C-suite executives and key decision-makers, owning the strategic planning and service delivery.
• Pipeline Hygiene: Maintain an accurate sales funnel, provide timely forecasts, and consistently hit monthly quotas.
• Contract Negotiation: Navigate and finalize contractual agreements in accordance with TELUS policies.

Who You Are (Qualifications):

• B2B Sales Expertise: Proven success in Business-to-Business (B2B) sales.
• Telecom Experience: Successful sales experience specifically within the telecommunications industry.
• The Challenger Mindset: Ability to think strategically, navigate complex client organizations, and manage both short and long-term sales cycles.
• Communication Skills: Exceptional communication skills, seamlessly adapted for both virtual and face-to-face selling.
• Community Minded: An affinity for volunteerism and community involvement.

Great-to-Haves:

• Formal training in solution-selling or customer-centric sales methodologies.

What?s In It For You?

• The backing of TELUS, one of Canada?s leading sales organizations and most recognizable brands.
• A fast-paced, high-performing environment that rewards independent initiative and creativity.
• A culture that genuinely values community impact and team collaboration.

Compensation & Benefits

We believe in rewarding high performance with a comprehensive compensation package that supports both your financial goals and your well-being.

• Uncapped Earning Potential: Competitive base salary plus an aggressive, uncapped commission structure?your earning potential is directly tied to your success.
• Performance Incentives: Monthly and quarterly bonuses, sales incentives, and recognition programs for top performers.
• Comprehensive Health & Wellness: Medical, dental, and vision benefits package.
• Tools for Success: Company-provided smartphone, laptop, and a monthly data/service plan allowance.
• Career Growth: Access to world-class sales training, continuous professional development, and clear pathways for advancement within SmartCell and the TELUS ecosystem.
• Paid Time Off: Generous vacation allowance plus dedicated paid days off for volunteerism and community involvement.

Our Commitment to Diversity: At SmartCell, we are committed t