About Onepoint
Onepoint is a key architect behind the major transformations of businesses and public sector organizations.
We support our clients from strategy through to technological implementation—always aiming to think beyond the obvious. We are committed to principles of Economic, Social, Environmental, and Technological Responsibility (RESET), with the goal of creating new ways of working, new business models, and smart, forward-thinking environments.

Over the past 20 years, we’ve grown into a leading player in digital transformation, with more than 3,500 employees across Europe, Tunisia, North America, and the Asia-Pacific region.

What We Look For
COURAGE – AUTHENTICITY – OPENNESS – COMMITMENT – ELEGANCE
These are the values that unite our people at Onepoint.
We work with passionate individuals who are eager to share their expertise within open, collaborative teams. They show initiative, challenge themselves, and grow through continuous learning.
At the heart of Onepoint are genuine human connections and a deep respect for our environment. We strive for excellence and believe in bringing our best to every client.

Responsibilities

• Collaborate effectively with team members and management to ensure project success and problem resolution, including 24/7 on-call support;
• Manage the full engineering project lifecycle, perform complex development tasks, and recommend solutions based on best practices;
• Diagnose and resolve various technical issues based on existing precedents and industry standards;
• Support product managers by evaluating software requirements, developing and reviewing detailed specifications;
• Continuously improve processes and procedures to increase team efficiency;
• Document system architectures, workflows, and procedures for team and management reference;
• Maintain an accurate inventory of systems.

Qualifications

• University degree in engineering, computer science, or equivalent field;
• More than 10 years of relevant experience;
• Expertise with IaaS SEG's Cisco IronPort; knowledge of Proofpoint is a plus;
• Extensive experience with Microsoft email platforms: Exchange Online/M365, Exchange 2016/2019/SE;
• In-depth understanding of email security controls (SPF, DKIM, DMARC, Anti-Spam, Anti-Malware);
• Proficiency in PowerShell scripting and command line management;
• Solid experience with Active Directory, Group Policy, DNS, Load Balancers, ADFS, Entra ID, and SAML;
• Skills in managing and optimizing Windows Server 2016/2019 environments;
• Knowledge of virtual machines and standard server engineering tools;
• Strong troubleshooting and root cause analysis skills;
• Experience with ServiceNow and change/incident management processes;
• Exposure to enterprise integrations during mergers and acquisitions;
• Experience in the financial services industry and knowledge of Azure/IaaS services are assets;

Excellent communication skills in French and English. The ability to communicate in English, both verbally and in writing, is required as the person in this position will be required to collaborate regularly with colleagues and partners outside Quebec.

Only candidates legally authorized to work for any employer in Canada will be considered.

Why Join Onepoint?

• A minimum of 3 weeks’ vacation starting in your first year
• Comprehensive group insurance plan with generous employer contributions
• Employer contributions to a group RRSP
• Flexible work arrangements: hybrid, remote, or in-office
• A welcoming, modern office space with fresh fruit, coffee, beverages, occasional team lunches, and more
• Annual tech equipment allowance
• Flexible schedules and a balanced work environment
• Career growth opportunities, including training, certifications, online or in-person learning, and access to the Onepoint Academy
• A global network of experts who love sharing knowledge
• A people-centred culture focused on individual growth and a strong sense of belonging