Location: Toronto, ON, Canada
Date Posted: Sep 27, 2025

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are seeking a highly motivated and detail-oriented Manager, Mutual Funds Operations to oversee the daily settlements and reconciliation processes and ensure the integrity of our financial and operational controls. Our firm is undergoing an exciting transformation, and this role will play a critical part in driving that change. This individual will lead a team of 5-7 staff and ensure operationally reconciliations and settlements of trades are handled appropriately, with a focus on aligning our book of records with banks, depositories, and counterparties. This is a unique opportunity to contribute to the evolution of our operations while maintaining the highest standards of control and accuracy.

Leadership & Team Management:

• Lead and manage a team of 5-7, providing guidance, training, and performance management.
• Foster a culture of accountability, continuous improvement, and operational excellence.

Operational Reconciliation Oversight:

• Ensure assets within client accounts are both settled and reconciled daily.
• Investigate and resolve discrepancies, as part of month-end, to promptly to minimize risk and ensure operational accuracy.
• Monitor and manage outstanding breaks daily, escalating issues when necessary.
• Monitoring trends and working with internal and external stakeholders to address the underlying root causes.
• Mitigate financial/reputational risk by ensuring appropriate structure, resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company policies

Control Framework Management:

• Establish and maintain a sound control framework to support the settlement and reconciliation process and mitigate risk.
• Regularly review processes to identify and implement enhancements to improve efficiency and reduce errors.

Qualifications and Experience:

• 5+ years of experience in reconciliations, financial operations, or a similar function within financial services.
• Proven leadership experience, with a track record of managing high-performing teams.
• Strong understanding of the mutual fund reconciliation processes and operational controls.
• Experience working with depository systems such as CDS & DTC would be an asset.
• Excellent problem-solving and analytical skills, with attention to detail.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
• Knowledge of Artificial Intelligence (AI) technologies and processes, including their application in business operations and decision-making.
• Experience with automation tools and techniques, with a focus on streamlining workflows and improving operational efficiency an asset.
• Proficient in data analytics, including data interpretation, visualization, and data-driven decision-making.
• Proven ability to identify, analyze, and implement process improvements using digital tools and innovative approaches.
• University/College degree in a related field
• Ability to prioritize effectively and work efficiently to meet daily deadlines.
• Previous experience in an operational leadership role
• Detailed-oriented, extremely self-motivated and dedicated, and a good team player.

Key Competencies:

• Leadership and team development
• Operational efficiency and risk management
• Problem-solving and critical thinking
• Adaptability to change and technology-driven environments.
• Strong organizational and prioritization skills

WORKING CONDITIONS

• Work Environment: Office setting or hybrid (if applicable).
• Hours: Standard business hours, with flexibility as needed.
• Travel: Minimal, based on business needs.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.

Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced Group Benefits
• Parental Leave Top–Up Program
• Fitness Membership Discounts
• Paid Volunteer Day

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at accessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.