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Scrum Master – Team Coach

CGI1 day ago
Hybrid
Montréal, QC
Mid Level
Full-Time

Top Benefits

Health and well-being support

About the role

The mandate involves coaching two teams in adopting and optimizing agile practices (Scrum, Kanban, Scrumban) while actively contributing to the organization's global agile transformation. The role includes team coaching, leadership support, facilitation of workshops, continuous improvement, and a key contribution to establishing a scalable agile system and consistent ways of working across multiple teams within I&T. The consultant will play a foundational role in building and reinforcing the agile culture across the organization.
Responsibilities

  • Coach two teams in agile ways of working using the framework best suited to them (Scrum, Kanban, Scrumban).
  • Help teams focus on delivering high‑value increments.
  • Identify and remove impediments and blockers.
  • Support Product Owners with effective backlog management techniques.
  • Design, prepare and facilitate workshops aligned with participants' objectives.
  • Contribute to the global Agile Transformation team.
  • Help define and implement agile culture and practices across the organization.
  • Define how multiple teams collaborate daily and ensure coherence in ways of working.
  • Prepare and deliver training sessions and workshops.
  • Foster a continuous improvement mindset using metrics to highlight opportunities and measure progress.
  • Support leaders by advising, teaching and coaching them.
  • Apply agile values and principles without being dogmatic.
  • Work on‑site 50% of the time from the downtown Montréal or Brossard offices.

Qualifications & Skills

  • Minimum of 8 years of experience in a similar role.
  • Strong interpersonal skills and a passion for working with people.
  • Embody the values and principles of the Agile Manifesto.
  • Ability to adapt coaching style to team context and maturity.
  • Experience using metrics to support team decision‑making.
  • Experience designing and facilitating effective workshops.
  • Experience contributing to large‑scale agile system implementation.
  • Knowledge of traditional project management.

Assets:

  • Scrum Master and other agile-related certifications.
  • Experience facilitating on‑site, remote and hybrid teams.
  • Experience working with data and analytics‑centric teams.
  • Familiarity with Jira and Mural.
  • Based in Montréal.

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.

About CGI

IT Services and IT Consulting
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