The Front Desk Administrator / Billing Administrative Support position is responsible for providing professional front office support while assisting the billing and administrative teams with daily operational tasks. This role serves as the first point of contact for visitors, customers, and employees while efficiently and professionally ensuring accurate data entry, billing support, document management, and general administrative duties are completed efficiently and professionally. The ideal candidate will possess strong organizational skills, attention to detail, professionalism, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Front Desk & Customer Service

• Greet and assist customers, vendors, contractors, and visitors professionally and courteously.
• Answer and appropriately direct incoming phone calls and emails.
• Maintain a clean, organized, and professional reception area.
• Receive and distribute mail, packages, and courier deliveries.

Billing & Administrative Support

• Assist the billing department with invoicing, data entry, document verification, and administrative support.
• File, organize, scan, and maintain customer records and billing documentation.
• Support invoice processing and ensure paperwork is accurate and complete.
• Enter operational and customer information into company systems accurately and obtain supporting documentation when required.
• Maintain the confidentiality of customer and company information.

Office Administration:

• Order and maintain office supplies, coordinating inventory levels for administrative needs.
• Prepare reports, spreadsheets, and administrative documentation as requested.
• Support managers with scheduling, correspondence, and general clerical duties.
• Assist with maintaining organized filing systems, both electronic and paper-based.
• Perform other administrative, data entry, or office-related duties as the Branch Manager or Billing Manager assigns.

Working Conditions

• Office-based environment.
• Fast-paced operational setting supporting multiple departments.
• Standard business hours with occasional flexibility required based on operational needs.

Core Competencies

• Professionalism.
• Communication.
• Time Management.
• Attention to Detail.
• Customer Service.
• Teamwork.
• Accountability.
• Organizational Skills.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com