Education: Secondary (high) school graduation certificate. Work setting: Pet shop. Retail business. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Locate, select and procure merchandise for resale. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Conduct performance reviews. Supervision: 5-10 people. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Handling heavy loads. Attention to detail. Personal suitability: Collaborative. Energetic. Goal-oriented. Hardworking. Integrity. Outgoing. Positive attitude. Time management. Efficient interpersonal skills. Excellent oral communication. Interpersonal awareness. Maturity. Ability to multitask. Screening questions: Do you have experience working in this field?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Vision care benefits.